• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • FMS.1.1 Accounting
  • FMS.1.2 Treasury
  • FMS.1.3 PIDs
  • FMS.1.4 Customer Satisfaction & Support
  • FMS.1.5 Purchasing
  • FMS.1.6 Vendor Management
  • FMS.2.1 External Audit
  • FMS.2.2 Compliance
  • FMS.2.3 Ratings
  • Percent of Capital Asset fund reviews for prior month completed by the 25th day of current month (Reported in Arrears)
  • Percent of M&C entries completed within 7 business days of Council meeting in which it was approved
  • Percent of journal entries approved/denied/posted within 3 days of submittal
  • Investment portfolios to provide returns in excess of 0.10% of the benchmark (original)
  • Percent of invoices paid within 30 days from the invoice date.
  • Percentage of receivables that are current at the end of each month.
  • Percent of monthly reimbursements processed within 15 days
  • Average # of days to close helpdesk tickets (department wide)
  • Complete award of new or replacement bids before the current contract agreement expires
  • Complete PeopleSoft contract from City Secretary Contract within 3 business days.
  • Reduce the number of expedited requests for Purchasing M&Cs.
  • Complete PeopleSoft contract renewals before current agreement expires
  • Review all bidder and user requests within 5 business days
  • Complete Assignment of Contract and Name Change requests within 60 days.
  • Number of external audit findings (Citywide)
  • Number of external audit findings (Component Unit/Other)
  • # of days to produce the CAFR
  • Percent of funds compliant with reserve policy
  • GFOA award for CAFR
  • Bond Ratings-General Obligation
  • Bond Ratings-Special Tax
  • Bond Ratings-Stormwater/ Drainage
  • Bond Ratings-Water/Sewer
  • (ARCHIVE) Monthly look at Customer Satisfaction Survey

REFERENCE: Measure Info

FMS-Financial Mgmt Services
Service Areas Measures Reporting Frequency Measure ID Data Owner Performance Liaison
On Target
FMS.1.1 Accounting
Monitoring/No Info
Percent of Capital Asset fund reviews for prior month completed by the 25th day of current month (Reported in Arrears)
Monthly-FY
545543
Tony Rousseau / Kate Perry
CH
Crystal Hinojosa (FMS - Financial Management services)
On Target
Percent of M&C entries completed within 7 business days of Council meeting in which it was approved
Monthly-FY
683780
May Ma x 8706
CH
Crystal Hinojosa (FMS - Financial Management services)
Monitoring/No Info
Percent of journal entries approved/denied/posted within 3 days of submittal
Monthly-FY
545546
Edward Amoah
CH
Crystal Hinojosa (FMS - Financial Management services)
Lagging
FMS.1.2 Treasury
On Target
Investment portfolios to provide returns in excess of 0.10% of the benchmark (original)
Monthly-FY
714290
Jay Rutledge / John Samford
CH
Crystal Hinojosa (FMS - Financial Management services)
Insufficient Progress
Percent of invoices paid within 30 days from the invoice date.
Monthly-FY
714476
Sharon Gunter
CH
Crystal Hinojosa (FMS - Financial Management services)
Insufficient Progress
Percentage of receivables that are current at the end of each month.
Monthly-FY
714540
Vonda Coleman
CH
Crystal Hinojosa (FMS - Financial Management services)
On Target
FMS.1.3 PIDs
Monitoring/No Info
Percent of monthly reimbursements processed within 15 days
Monthly-FY
714395
N/A
CH
Crystal Hinojosa (FMS - Financial Management services)
On Target
FMS.1.4 Customer Satisfaction & Support
Monitoring/No Info
Average # of days to close helpdesk tickets (department wide)
Monthly-FY
714378
Charissa Williams
CH
Crystal Hinojosa (FMS - Financial Management services)
On Target
FMS.2.1 External Audit
Not Defined
Number of external audit findings (Citywide)
Annual-FY
714426
Jezel Bailey /Stephen Nesbitt
CH
Crystal Hinojosa (FMS - Financial Management services)
Not Defined
Number of external audit findings (Component Unit/Other)
Annual-FY
714444
Jezel Bailey/ Stephen Nesbitt
CH
Crystal Hinojosa (FMS - Financial Management services)
Not Defined
FMS.2.2 Compliance
Not Defined
# of days to produce the CAFR
Annual-FY
714473
Jezel Bailey /Stephen Nesbitt
CH
Crystal Hinojosa (FMS - Financial Management services)
Not Defined
Percent of funds compliant with reserve policy
Annual-FY
714474
Jezel Bailey / Stephen Nesbitt
CH
Crystal Hinojosa (FMS - Financial Management services)
Monitoring/No Info
FMS.2.3 Ratings
Not Defined
GFOA award for CAFR
Annual-FY
714475
Jezel Bailey
CH
Crystal Hinojosa (FMS - Financial Management services)
Not Defined
Bond Ratings-General Obligation
Annual-FY
714548
Alex Laufer
CH
Crystal Hinojosa (FMS - Financial Management services)
Not Defined
Bond Ratings-Special Tax
Annual-FY
714549
Alex Laufer
CH
Crystal Hinojosa (FMS - Financial Management services)
Not Defined
Bond Ratings-Stormwater/ Drainage
Annual-FY
714550
Alex Laufer
CH
Crystal Hinojosa (FMS - Financial Management services)
Not Defined
Bond Ratings-Water/Sewer
Annual-FY
714551
Alex Laufer
CH
Crystal Hinojosa (FMS - Financial Management services)
On Target
FMS.1.5 Purchasing
Insufficient Progress
Complete award of new or replacement bids before the current contract agreement expires
Quarterly-FY
779405
Michelle Green
MG
Michelle Green (FMS-Financial Management Systems)
Lagging
Complete PeopleSoft contract from City Secretary Contract within 3 business days.
Monthly-FY
779406
Michelle Green
MG
Michelle Green (FMS-Financial Management Systems)
On Target
Reduce the number of expedited requests for Purchasing M&Cs.
Monthly-FY
779407
Michelle Green
MG
Michelle Green (FMS-Financial Management Systems)
Monitoring/No Info
Complete PeopleSoft contract renewals before current agreement expires
Monthly-FY
779410
Michelle Green
MG
Michelle Green (FMS-Financial Management Systems)
On Target
FMS.1.6 Vendor Management
On Target
Review all bidder and user requests within 5 business days
Monthly-FY
779408
Tracy Walter
MG
Michelle Green (FMS-Financial Management Systems)
On Target
Complete Assignment of Contract and Name Change requests within 60 days.
Monthly-FY
779409
Tracy Walter
MG
Michelle Green (FMS-Financial Management Systems)