• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • PD.1.1 Professionalism and Organizational Excellence
  • PD.1.2 Community Engagement and Partnerships
  • PD.1.3 Operational Improvements
  • PD.1.4 Technology Development and Infrastructure Expansion
  • PD.2.1 Patrol
  • PD.2.2 Support
  • PD.2.3 Finance/Personnel
  • # graduated recruits.
  • % diversity in graduated recruits.
  • % of adult and juvenile criminal history dispositions reported on time.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Professional and Organizational Excellence will be lagging or insufficient progress status.
  • # of active Citizens on Patrol volunteers.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Community Engagement and Partnerships will be lagging or insufficient progress status.
  • Maintain crime rate for Crimes Against Persons below the 3-year average.
  • Maintain crime rate for Crimes Against Property below 3-year average.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Operational Improvements will be lagging or insufficient progress status.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Technology Development and Infrastructure Expansion will be lagging or insufficient progress status.
  • Citywide average Priority 1 call response time of 8 min and 54 seconds or less.
  • Citywide average Priority 2 call response time of 17 min and 18 seconds or less.
  • Citywide average Priority 3 call response time of 52 min and 0 seconds or less.
  • Less than 10% of FY17-FY21 Strategic Plan action items for the Patrol Bureau will be lagging or insufficient progress status.
  • % of homicide cases cleared.
  • % of robbery cases cleared.
  • Provide 60 day turnaround time for 90% of Latent Print case requests.
  • Less than 10% of FY17-FY21 Strategic Plan action items for the Support Bureau will be lagging or insufficient progress status.
  • Provide 30 day turnaround time for 75% of Drug and Blood Alcohol Case requests.
  • Provide 90 day turnaround time for 50% of Firearms case requests.
  • Process 150 extracted DNA samples per quarter within the Biology Lab Unit.
  • 97% of calls are answered within 15 seconds.
  • Less than 10% of FY17-FY21 Strategic Plan action items for the Finance/Personnel Bureau will be lagging or insufficient progress status.
  • Provide 60 day turnaround time for 80% of Drug and Blood Alcohol Case requests.
  • Provide 90 day turnaround time for 60% of Firearms case requests.
  • Process 300 extracted DNA samples per quarter within the Biology Lab Unit.

SCORECARD: Department Overview

PD-Police Department
Divisions Service Areas Measures Initiatives
1. Strategic Directions
On Target
PD.1.1 Professionalism and Organizational Excellence
Lagging
# graduated recruits.
 
Not Defined
% diversity in graduated recruits.
 
On Target
% of adult and juvenile criminal history dispositions reported on time.
 
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Professional and Organizational Excellence will be lagging or insufficient progress status.
 
On Target
PD.1.2 Community Engagement and Partnerships
On Target
# of active Citizens on Patrol volunteers.
 
On Target
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Community Engagement and Partnerships will be lagging or insufficient progress status.
 
On Target
PD.1.3 Operational Improvements
On Target
Maintain crime rate for Crimes Against Persons below the 3-year average.
 
On Target
Maintain crime rate for Crimes Against Property below 3-year average.
 
On Target
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Operational Improvements will be lagging or insufficient progress status.
 
On Target
PD.1.4 Technology Development and Infrastructure Expansion
On Target
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Technology Development and Infrastructure Expansion will be lagging or insufficient progress status.
 
2. Police Bureaus
Lagging
PD.2.1 Patrol
Insufficient Progress
Citywide average Priority 1 call response time of 8 min and 54 seconds or less.
 
Insufficient Progress
Citywide average Priority 2 call response time of 17 min and 18 seconds or less.
 
Insufficient Progress
Citywide average Priority 3 call response time of 52 min and 0 seconds or less.
 
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for the Patrol Bureau will be lagging or insufficient progress status.
 
Insufficient Progress
PD.2.2 Support
Lagging
% of homicide cases cleared.
 
Insufficient Progress
% of robbery cases cleared.
 
Monitoring/No Info
Provide 60 day turnaround time for 90% of Latent Print case requests.
 
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for the Support Bureau will be lagging or insufficient progress status.
 
Not Defined
Provide 30 day turnaround time for 75% of Drug and Blood Alcohol Case requests.
 
Not Defined
Provide 90 day turnaround time for 50% of Firearms case requests.
 
Not Defined
Process 150 extracted DNA samples per quarter within the Biology Lab Unit.
 
Insufficient Progress
PD.2.3 Finance/Personnel
Not Defined
97% of calls are answered within 15 seconds.
 
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for the Finance/Personnel Bureau will be lagging or insufficient progress status.