| Citywide average Priority 3 call response time of 52 min and 0 seconds or less.PD-Police Department |
Analysis | |
Measure Definition & Importance |
This measurement is the time a call is received until an Officer arrives on scene for priority three calls, calls that any delay sustained is unlikely to create an adverse effect. Examples include, but are not limited to, hospital call, abandoned property, or meet complainant. This KPI measures the citywide average for how quickly PD personnel respond to priority three calls. FY16 target is to return to 2014 response time. Overall target is average of 2010 - 2011 performance.
Average citywide response time - Priority 3 calls |
Service Areas |
-
PD.2.1 Patrol
PD-Police Department
Attachments |
Average citywide response time - Priority 3 calls (YOY) |
Measure Data | Last Calculated a month ago |
| Period |  | Status | Annual Avg | Actual | High Variance (FY Target) | Low Variance |
|---|---|---|---|---|---|---|
| Q1-2017(CY) | | Insufficient Progress | 81:05min | 52:00min | 55:00min | |
| Q2-2017(CY) | | Insufficient Progress | 104:01min | 52:00min | 55:00min | |
| Q3-2017(CY) | | Insufficient Progress | 67:33min | 52:00min | 55:00min | |
| Q4-2017(CY) | | Insufficient Progress | 83:06min | 67:09min | 52:00min | 55:00min |
| Q1-2018(CY) | | Insufficient Progress | 66:47min | 52:00min | 55:00min | |
| Q2-2018(CY) | | Insufficient Progress | 78:35min | 52:00min | 55:00min | |
| Q3-2018(CY) | | Insufficient Progress | 73:52min | 52:00min | 55:00min | |
| Q4-2018(CY) | | Insufficient Progress | 74:40min | 79:24min | 52:00min | 55:00min |
| Q1-2019(CY) | | Insufficient Progress | 65:34min | 52:00min | 55:00min | |
| Q2-2019(CY) | | Insufficient Progress | 75:38min | 52:00min | 55:00min | |
| Q3-2019(CY) | | Insufficient Progress | 78:02min | 52:00min | 55:00min | |
| Q4-2019(CY) | | Insufficient Progress | 75:45min | 83:54min | 52:00min | 55:00min |
| Q1-2020(CY) | | Insufficient Progress | 71:09min | 52:00min | 55:00min | |
| Q2-2020(CY) |  | On Target | 47:26min | 52:00min | 55:00min | |
| Q3-2020(CY) | | Insufficient Progress | 67:24min | 52:00min | 55:00min | |
| Q4-2020(CY) | | Insufficient Progress | 65:54min | 76:55min | 52:00min | 55:00min |
| Q1-2021(CY) | | Insufficient Progress | 61:48min | 52:00min | 55:00min | |
| Q2-2021(CY) | | Insufficient Progress | 91:15min | 52:00min | 55:00min | |
| Q3-2021(CY) | | Insufficient Progress | 98:07min | 52:00min | 55:00min |
Data Source Details & Calculation Information |
Computer Aided Dispatch (CAD) query through Tritech CAD system. Parameters requirement are queried upon priority three calls. Query based on parameters set for priority three calls. Priority three is a selected field in CAD. The measurement will be an average for all priority three calls that the Fort Worth Police Department responded to.
Actual = average response time for priority 3
Measure Type |
Target Type |
Measure ID |