This measurement is the time a call is received until an Officer arrives on scene for priority two calls, calls that do not meet the criteria of priority one but by their nature require an immediate response.  Calls shall be classified priority two if, bodily injury has been sustained, possibility injury may resuly, citizen believes that they are in immediate danger, offense has been committed and a possibility of apprehending the actor exists, person has made a citizen's arrest, or major thoroughfare is blocked with the possibility of further injury or damage. This KPI measures the citywide average for how quickly PD personnel respond to priority two calls. FY16 target is to return to 2014 response time. Overall target is average of 2010 - 2011 performance.

Computer Aided Dispatch (CAD) query through Tritech CAD system.  Parameters requirement are queried upon priority two calls.Query based on parameters set for priority three calls.  Priority three is a selected field in CAD.  The measurement will be an average for all priority two calls that the Fort Worth Police Department responded to.

Actual = average response time for priority 2