| Citywide average Priority 1 call response time of 8 min and 54 seconds or less.PD-Police Department |
Analysis | |
Measure Definition & Importance |
This measurement is the time a call is received until an Officer arrives on scene for priority one calls, calls that are by their nature or the circumstances surrounding the call pose an immediate threat to human life. This KPI measures the citywide average for how quickly PD personnel respond to priority one calls. FY16 target is to return to 2014 response time. Overall target is average of 2010 - 2011 performance.
Average citywide response time - Priority 1 calls |
Service Areas |
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PD.2.1 Patrol
PD-Police Department
Attachments |
Average citywide response time - Priority 1 calls (YOY) |
Measure Data | Last Calculated a month ago |
| Period |  | Status | Actual | Annual Avg | High Variance (FY Target) | Low Variance |
|---|---|---|---|---|---|---|
| Q1-2017(CY) | | Insufficient Progress | 9:54min | 8:54min | 9:30min | |
| Q2-2017(CY) | | Insufficient Progress | 9:57min | 8:54min | 9:30min | |
| Q3-2017(CY) | | Insufficient Progress | 9:47min | 8:54min | 9:30min | |
| Q4-2017(CY) | | Insufficient Progress | 9:43min | 9:48min | 8:54min | 9:30min |
| Q1-2018(CY) | | Lagging | 9:24min | 8:54min | 9:30min | |
| Q2-2018(CY) | | Lagging | 9:18min | 8:54min | 9:30min | |
| Q3-2018(CY) | | Lagging | 9:14min | 8:54min | 9:30min | |
| Q4-2018(CY) | | Insufficient Progress | 9:36min | 9:23min | 8:54min | 9:30min |
| Q1-2019(CY) | | Lagging | 9:24min | 8:54min | 9:30min | |
| Q2-2019(CY) | | Lagging | 9:29min | 8:54min | 9:30min | |
| Q3-2019(CY) | | Insufficient Progress | 9:40min | 8:54min | 9:30min | |
| Q4-2019(CY) | | Insufficient Progress | 10:00min | 9:41min | 8:54min | 9:30min |
| Q1-2020(CY) | | Insufficient Progress | 9:35min | 8:54min | 9:30min | |
| Q2-2020(CY) | | Lagging | 8:55min | 8:54min | 9:30min | |
| Q3-2020(CY) | | Insufficient Progress | 9:32min | 8:54min | 9:30min | |
| Q4-2020(CY) | | Insufficient Progress | 9:53min | 9:19min | 8:54min | 9:30min |
| Q1-2021(CY) | | Insufficient Progress | 9:49min | 8:54min | 9:30min | |
| Q2-2021(CY) | | Insufficient Progress | 10:06min | 8:54min | 9:30min | |
| Q3-2021(CY) | | Insufficient Progress | 10:09min | 8:54min | 9:30min |
Data Source Details & Calculation Information |
Computer Aided Dispatch (CAD) query through Tritech CAD system. Parameters requirement are queried upon priority one calls. Query based on parameters set for priority one calls. Priority one is a selected field in CAD. The measurement will be an average for all priority one calls that the Fort Worth Police Department responded to.
Actual = average reponse time for priority 1 calls
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