• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • PD.1.1 Professionalism and Organizational Excellence
  • PD.1.2 Community Engagement and Partnerships
  • PD.1.3 Operational Improvements
  • PD.1.4 Technology Development and Infrastructure Expansion
  • PD.2.1 Patrol
  • PD.2.2 Support
  • PD.2.3 Finance/Personnel
  • # graduated recruits.
  • % diversity in graduated recruits.
  • % of adult and juvenile criminal history dispositions reported on time.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Professional and Organizational Excellence will be lagging or insufficient progress status.
  • # of active Citizens on Patrol volunteers.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Community Engagement and Partnerships will be lagging or insufficient progress status.
  • Maintain crime rate for Crimes Against Persons below the 3-year average.
  • Maintain crime rate for Crimes Against Property below 3-year average.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Operational Improvements will be lagging or insufficient progress status.
  • Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Technology Development and Infrastructure Expansion will be lagging or insufficient progress status.
  • Citywide average Priority 1 call response time of 8 min and 54 seconds or less.
  • Citywide average Priority 2 call response time of 17 min and 18 seconds or less.
  • Citywide average Priority 3 call response time of 52 min and 0 seconds or less.
  • Less than 10% of FY17-FY21 Strategic Plan action items for the Patrol Bureau will be lagging or insufficient progress status.
  • % of homicide cases cleared.
  • % of robbery cases cleared.
  • Provide 60 day turnaround time for 90% of Latent Print case requests.
  • Less than 10% of FY17-FY21 Strategic Plan action items for the Support Bureau will be lagging or insufficient progress status.
  • Provide 30 day turnaround time for 75% of Drug and Blood Alcohol Case requests.
  • Provide 90 day turnaround time for 50% of Firearms case requests.
  • Process 150 extracted DNA samples per quarter within the Biology Lab Unit.
  • 97% of calls are answered within 15 seconds.
  • Less than 10% of FY17-FY21 Strategic Plan action items for the Finance/Personnel Bureau will be lagging or insufficient progress status.
  • Provide 60 day turnaround time for 80% of Drug and Blood Alcohol Case requests.
  • Provide 90 day turnaround time for 60% of Firearms case requests.
  • Process 300 extracted DNA samples per quarter within the Biology Lab Unit.

SCORECARD: 12-month Rolling Status

PD-Police Department
Divisions Service Areas Measures Reporting Frequency Series Name Series Status Analysis
Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21
1. Strategic Directions
On Target
PD.1.1 Professionalism and Organizational Excellence
Lagging
# graduated recruits.
Annual-CY
Actual
 
 
55.00
 
 
 
 
 
 
 
 
 

FWPD keeps track of this key performance indicator by calendar year.  FWPD will continue to recruit and train qualified individuals to meet the graduation goals.

% change (YOY)
 
 
243.75%
 
 
 
 
 
 
 
 
 
Not Defined
% diversity in graduated recruits.
Annual-CY
Actual
 
 
52.73%
 
 
 
 
 
 
 
 
 

FWPD keeps track of this key performance indicator by calendar year.  In 2020, there were 55 graduates with 53% diversity.  FWPD will continue to recruit and train qualified individuals to meet graduation goals and increase diversity.

On Target
% of adult and juvenile criminal history dispositions reported on time.
Quarterly-CY
Actual
 
 
95.00%
 
 
93.00%
 
 
95.00%
 
 
96.00%
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Professional and Organizational Excellence will be lagging or insufficient progress status.
Quarterly-CY
% of action items lagging or insufficient progress
 
 
0%
 
 
0%
 
 
0%
 
 
On Target
PD.1.2 Community Engagement and Partnerships
On Target
# of active Citizens on Patrol volunteers.
Quarterly-CY
Total active citizens on patrol volunteers
 
 
205.00
 
 
159.00
 
 
260.00
 
 
260.00
Annual Avg
 
 
380.50
 
 
159.00
 
 
209.50
 
 
226.33
On Target
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Community Engagement and Partnerships will be lagging or insufficient progress status.
Quarterly-CY
 
 
 
 
 
 
 
 
 
 
 
 
 
On Target
PD.1.3 Operational Improvements
On Target
Maintain crime rate for Crimes Against Persons below the 3-year average.
Quarterly-CY
YTD Actual
 
 
1,252.70
 
 
301.20
 
 
702.11
 
 
1,103.02
Actual
 
 
301.21
 
 
301.20
 
 
400.91
 
 
400.91
On Target
Maintain crime rate for Crimes Against Property below 3-year average.
Quarterly-CY
YTD Actual
 
 
3,606.11
 
 
784.40
 
 
1,643.27
 
 
2,502.13
Actual
 
 
899.68
 
 
784.40
 
 
858.87
 
 
858.87
On Target
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Operational Improvements will be lagging or insufficient progress status.
Quarterly-CY
 
 
 
 
 
 
 
 
 
 
 
 
 
On Target
PD.1.4 Technology Development and Infrastructure Expansion
On Target
Less than 10% of FY17-FY21 Strategic Plan action items for Strategic Direction Technology Development and Infrastructure Expansion will be lagging or insufficient progress status.
Quarterly-CY
% of action items lagging or insufficient progress
 
 
0%
 
 
6.67%
 
 
0%
 
 
0%
2. Police Bureaus
Lagging
PD.2.1 Patrol
Insufficient Progress
Citywide average Priority 1 call response time of 8 min and 54 seconds or less.
Quarterly-CY
Actual
 
 
9:53min
 
 
9:49min
 
 
10:06min
 
 
10:09min
Annual Avg
 
 
9:19min
 
 
 
 
 
 
Insufficient Progress
Citywide average Priority 2 call response time of 17 min and 18 seconds or less.
Quarterly-CY
Actual
 
 
20:42min
 
 
18:55min
 
 
22:42min
 
 
23:39min
Annual Avg
 
 
18:58min
 
 
 
 
 
 
Insufficient Progress
Citywide average Priority 3 call response time of 52 min and 0 seconds or less.
Quarterly-CY
Actual
 
 
76:55min
 
 
61:48min
 
 
91:15min
 
 
98:07min
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for the Patrol Bureau will be lagging or insufficient progress status.
Quarterly-CY
% of action items lagging or insufficient progress
 
 
1.02%
 
 
1.02%
 
 
1.02%
 
 
Overall Target
 
 
 
 
 
 
 
 
Insufficient Progress
PD.2.2 Support
Lagging
% of homicide cases cleared.
Quarterly-CY
Actual
 
 
68.57%
 
 
60.00%
 
 
57.58%
 
 
79.31%
YTD Actual
 
 
62.50
 
 
60.00
 
 
58.62
 
 
65.52
Insufficient Progress
% of robbery cases cleared.
Quarterly-CY
Actual
 
 
19.05%
 
 
25.00%
 
 
31.15%
 
 
27.36%
YTD Actual
 
 
43.81%
 
 
25.00%
 
 
28.03%
 
 
27.79%
Monitoring/No Info
Provide 60 day turnaround time for 90% of Latent Print case requests.
Quarterly-CY
% of time latent print case turnaround 90 days
 
 
95.18%
 
 
100.00%
 
 
100.00%
 
 
79.10%
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for the Support Bureau will be lagging or insufficient progress status.
Quarterly-CY
% of action items lagging or insufficient progress
 
 
5.93%
 
 
5.60%
 
 
5.60%
 
 
Overall Target
 
 
 
 
0.06%
 
 
 
 
Not Defined
Provide 30 day turnaround time for 75% of Drug and Blood Alcohol Case requests.
Quarterly-CY
Actual
 
 
 
 
1.00
 
 
1.00
 
 
0.97
Overall Target
 
 
 
 
90.00
 
 
90.00
 
 
90.00
High Variance (FY Target)
 
 
 
 
80.00
 
 
80.00
 
 
80.00
Low Variance
 
 
 
 
75.00
 
 
75.00
 
 
75.00
Analysis
 
 
 
 
 
 
 
 
# completed within 30 days
 
 
 
 
430.00
 
 
541.00
 
 
550.00
Total # cases
 
 
 
 
430.00
 
 
542.00
 
 
565.00
Not Defined
Provide 90 day turnaround time for 50% of Firearms case requests.
Quarterly-CY
Actual
 
 
 
 
0.91
 
 
0.70
 
 
0.68
Overall Target
 
 
 
 
50.00
 
 
50.00
 
 
50.00
High Variance (FY Target)
 
 
 
 
60.00
 
 
60.00
 
 
60.00
Low Variance
 
 
 
 
45.00
 
 
45.00
 
 
45.00
Analysis
 
 
 
 
 
 
 
 
# completed within 90 days
 
 
 
 
29.00
 
 
38.00
 
 
28.00
Total # cases
 
 
 
 
32.00
 
 
54.00
 
 
41.00
Not Defined
Process 150 extracted DNA samples per quarter within the Biology Lab Unit.
Quarterly-CY
Actual
 
 
 
 
 
 
 
 
Overall Target
 
 
 
 
150.00
 
 
150.00
 
 
150.00
High Variance (FY Target)
 
 
 
 
160.00
 
 
160.00
 
 
160.00
Low Variance
 
 
 
 
145.00
 
 
145.00
 
 
145.00
Analysis
 
 
 
 
 
 
 
 
# extracted
 
 
 
 
105.00
 
 
0.00
 
 
0.00
Insufficient Progress
PD.2.3 Finance/Personnel
Not Defined
97% of calls are answered within 15 seconds.
Monthly-FY
Actual
88.26%
85.58%
85.56%
85.72%
74.21%
81.36%
80.25%
73.89%
67.83%
67.27%
65.18%
69.78%
YTD Actual
90.48%
90.04%
89.67%
85.72%
79.73%
80.29%
80.28%
78.90%
76.92%
75.41%
74.06%
73.57%
Monitoring/No Info
Less than 10% of FY17-FY21 Strategic Plan action items for the Finance/Personnel Bureau will be lagging or insufficient progress status.
Quarterly-CY
% of action items lagging or insufficient progress
 
 
0%
 
 
0%
 
 
0%
 
 
Overall Target