• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • PM.1.1 Fleet Management
  • PM.1.2 Fleet Maintenance
  • PM.1.3 Asset Management
  • PM.1.4 Fuel Management
  • PM.2.1 Planning, Design, & Construction
  • PM.2.2 Facility Maintenance
  • PM.3.1 Acquisitions (Rights-of Way & Easements)
  • PM.3.2 Sales (City-Owned & Tax Foreclosed Properties)
  • PM.3.3 Lease Management
  • PM.3.4 Utility Management
  • % of contracts renewed prior to expiration date.
  • % Fleet Availability
  • % of vehicles in compliance with preventative maintenance.
  • % of customers who indicate the service provided meets or exceeds expectations for CUSTOMER SERVICE experience
  • Preventive Maintenance (PM) Completion
  • % of units delivered within promised delivery date
  • % cost recovery based on purchase price
  • % of budget-approved vehicles placed on purchase orders within budgeted year.
  • Maintain fuel inventory variance of +/- 1%
  • % of construction contracts awarded within four months of design completion.
  • % of emergency work orders with a response time of 1 day or less.
  • % of preventative building maintenance completed on schedule.
  • % of routine work orders completed within 21 days.
  • % of Urgent work orders responded to within 2 days
  • % parcels for which title commitment, draft of environmental report memo and engagement of qualified appraiser are all completed within seven days of project/parcel assignment.
  • % of parcels for which initial offer letters sent within seven days of final acceptance of appraisals.
  • % of parcels acquired within 180 days of project start date. (FY22)
  • % of tax foreclosed properties sold.
  • City-owned surplus properties submitted for consideration for disposition
  • % of negotiated new leases completed within agreed-upon time frame.
  • Reduce Energy Use Intensity (EUI) in downtown municipal buildings by 5% annually.
  • Utility Invoices: Receive, prepare and send utility invoices for payment processing within 2 days of receipt
  • Customer Department Utility Reports: Produce utility reports by month end for 6; combined,City Departments; largest energy use customers, allowing City departments to closely monitor and control energy consumption
  • (ARCHIVE) % of vehicles disposed of within 90 days.
  • (ARCHIVED) % of eminent domain acquisitions for capital projects completed within 17 months.
  • (ARCHIVE)% of budget-approved vehicles placed in service within budgeted year. (ARCHIVE)
  • (ARCHIVE)% of customers who indicate the service provided meets or exceeds expectations for REPAIR experience
  • (ARCHIVED) % of negotiated acquisitions completed within 7 months.

SCORECARD: Red Status Details

PM-Property Management
Service Areas Measures Series Name Series Status Analysis Data Owner
Jun-21 Jul-21 Aug-21 Sep-21
On Target
PM.3.1 Acquisitions (Rights-of Way & Easements)
Insufficient Progress
% of parcels for which initial offer letters sent within seven days of final acceptance of appraisals.
% of initial offer letters sent within 7 days
On Target
100.00%
On Target
100.00%
On Target
100.00%
Insufficient Progress
0%

Projects re-assigned this month since there is less staff

Niels Brown
Insufficient Progress
PM.3.2 Sales (City-Owned & Tax Foreclosed Properties)
Insufficient Progress
% of tax foreclosed properties sold.
# of Tax Foreclosed Properties Sold (Direct + Bid)
Insufficient Progress
4.00
Insufficient Progress
4.00
Insufficient Progress
4.00
Insufficient Progress
0.00

TF Rev = $0; Surplus = 0 sold with 3 sales pending

Niels Brown
FYTD Tax Foreclosed Properties Sold
50.00
50.00
50.00
50.00
# Tax Foreclosed Properties Sold (Direct Sale)
2.00
2.00
2.00
0.00
# Tax Foreclosed Properties Sold (Bid Sale)
2.00
2.00
2.00
0.00
Insufficient Progress
City-owned surplus properties submitted for consideration for disposition
City-owned properties submitted
Insufficient Progress
3.00
Insufficient Progress
3.00
Insufficient Progress
3.00
Insufficient Progress
12.00
Niels Brown
Overall Target
60.00
60.00
60.00
60.00
High Variance (FY Target)
15.00
15.00
15.00
15.00
Low Variance
13.00
13.00
13.00
13.00