SCORECARD: Department Overview

PM-Property Management
Divisions Service Areas Measures
1. Fleet
On Target
PM.1.1 Fleet Management
Monitoring/No Info
% of contracts renewed prior to expiration date.
On Target
PM.1.2 Fleet Maintenance
Monitoring/No Info
% Fleet Availability
Monitoring/No Info
% of vehicles in compliance with preventative maintenance.
Monitoring/No Info
% of customers who indicate the service provided meets or exceeds expectations for CUSTOMER SERVICE experience
Monitoring/No Info
Preventive Maintenance (PM) Completion
On Target
PM.1.3 Asset Management
Not Defined
% of units delivered within promised delivery date
Not Defined
% cost recovery based on purchase price
Monitoring/No Info
% of budget-approved vehicles placed on purchase orders within budgeted year.
On Target
PM.1.4 Fuel Management
Monitoring/No Info
Maintain fuel inventory variance of +/- 1%
2. Facilities
Not Defined
PM.2.1 Planning, Design, & Construction
Monitoring/No Info
% of construction contracts awarded within four months of design completion.
Not Defined
PM.2.2 Facility Maintenance
Monitoring/No Info
% of emergency work orders with a response time of 1 day or less.
Monitoring/No Info
% of preventative building maintenance completed on schedule.
Monitoring/No Info
% of routine work orders completed within 21 days.
Monitoring/No Info
% of Urgent work orders responded to within 2 days
3. Real Property
On Target
PM.3.1 Acquisitions (Rights-of Way & Easements)
On Target
% parcels for which title commitment, draft of environmental report memo and engagement of qualified appraiser are all completed within seven days of project/parcel assignment.
Insufficient Progress
% of parcels for which initial offer letters sent within seven days of final acceptance of appraisals.
On Target
% of parcels acquired within 180 days of project start date. (FY22)
Insufficient Progress
PM.3.2 Sales (City-Owned & Tax Foreclosed Properties)
Insufficient Progress
% of tax foreclosed properties sold.
Insufficient Progress
City-owned surplus properties submitted for consideration for disposition
On Target
PM.3.3 Lease Management
Monitoring/No Info
% of negotiated new leases completed within agreed-upon time frame.
On Target
PM.3.4 Utility Management
Monitoring/No Info
Reduce Energy Use Intensity (EUI) in downtown municipal buildings by 5% annually.
On Target
Utility Invoices: Receive, prepare and send utility invoices for payment processing within 2 days of receipt
On Target
Customer Department Utility Reports: Produce utility reports by month end for 6; combined,City Departments; largest energy use customers, allowing City departments to closely monitor and control energy consumption