Department Performance Reports Final

Purpose Statement

Provide facility maintenance services for general fund facilities, to include construction and renovation work on small/medium scope projects, preventive maintenance and recurring repair program, building equipment operators and contract custodial services for Municipal Complex, in-house journeyman-level tradesmen for immediate emergency and contingency response, etc.

Parents

Maintenance & Growth
Key Focus Areas

Measures

% of emergency work orders with a response time of 1 day or less.
PM-Property Management
% of preventative building maintenance completed on schedule.
PM-Property Management
% of routine work orders completed within 21 days.
PM-Property Management
% of Urgent work orders responded to within 2 days
PM-Property Management

Analysis

Sep-21

Performance Liaison

BL	Bianca Lord (PM-Property Management)

PM.2.2 Facility Maintenance

Purpose Statement

Parents

Measures

Analysis

Performance Liaison

Service Area Performance Manager