SCORECARD: 6-month Rolling Status (ACM Report)PM-Property Management |
| Divisions | Service Areas | Measure ID | Measures | Reporting Frequency | Series Name | Series Status | Analysis | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Apr-21 | May-21 | Jun-21 | Jul-21 | Aug-21 | Sep-21 | |||||||
| 1. Fleet
| 336293
| Monthly-FY
| Actual
| 100.00%
| 100.00%
| 78.38%
| 0%
| 100.00%
| | All renewals for September were completed on time. |
||
| FYTD Actual
| 88.89%
| 91.67%
| 81.63%
| 80.00%
| 87.50%
| 76.92%
|
||||||
| 336294
| Monthly-FY
| Fleet Availability
| 94.50%
| 93.81%
| 93.83%
| 93.26%
| 92.91%
| | Goal wasn't met (93.50%) but that was primarily due to including salvage assets. |
|||
| FYTD Avg
| 95.14%
| 94.97%
| 94.85%
| 94.69%
| 94.53%
| 94.53%
|
||||||
| 336295
| Monthly-FY
| FYTD Actual
| 40.96%
| 42.89%
| 44.54%
| 43.51%
| 43.75%
| 43.75%
| 60% PM completion |
|||
| 776291
| Monthly-FY
| Customer Service Experience
| 98.00
| 98.00
| 94.00
| 99.00
| 96.00
| | 97% customer satisfacton. |
|||
| Overall Target
| 98.00
| 98.00
| 98.00
| 98.00
| 98.00
| 98.00
|
||||||
| High Variance (FY Target)
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
|
||||||
| Low Variance
| 90.00
| 90.00
| 90.00
| 90.00
| 90.00
| 90.00
|
||||||
| 776299
| Monthly-FY
| PM Completion
| 48.00
| 61.00
| 61.00
| 35.00
| 46.00
| | PM completion is still a challenge but we will continue to push for 100%. |
|||
| Overall Target
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
|
||||||
| High Variance (FY Target)
| 75.00
| 75.00
| 75.00
| 75.00
| 75.00
| 75.00
|
||||||
| Low Variance
| 60.00
| 60.00
| 60.00
| 60.00
| 60.00
| 60.00
|
||||||
| 922898
| Quarterly-FY
| Actual
| | | 0%
| | | | continued raw material shortages biggest contributor to non compliance (chips)-PD vehicles included in totals. |
|||
| Units delivered on time
| | | 0.00
| | | |
||||||
| Total Delivered
| | | 16.00
| | | |
||||||
| Overall Target
| | | 95.00%
| | | 95.00%
|
||||||
| High Variance (FY Target)
| | | 60.00%
| | | 60.00%
|
||||||
| Low Variance
| | | 50.00%
| | | 50.00%
|
||||||
| 922899
| Quarterly-FY
| Sale Proceeds
| | | $ 701,117.50
| | | | 11% recovery from reported sales this quarter |
|||
| Acquired cost
| | | $ 5,261,429.99
| | | |
||||||
| Actual
| | | 0.13%
| | | |
||||||
| Overall Target
| | | 20.00
| | | 20.00
|
||||||
| High Variance (FY Target)
| | | 20.00
| | | 20.00
|
||||||
| Low Variance
| | | 10.00
| | | 10.00
|
||||||
| 959522
| Quarterly-FY
| Actual
| | | 40.54%
| | | | Change in measure to those put on PO in current EPR year. Add 13 from prior years put on PO in this quarter also. |
|||
| # placed on purchase orders by scheduled date
| | | 15.00
| | | |
||||||
| # scheduled to be put in service by date
| | | 37.00
| | | |
||||||
| Overall Target
| | | 37.00
| | | 37.00
|
||||||
| High Variance (FY Target)
| | | 146.00
| | | 146.00
|
||||||
| Low Variance
| | | 37.00
| | | 50.00
|
||||||
| 336354
| Monthly-FY
| | | | | | | | NOTES: D&H Fueling Solutions and Basco Calibration Company had to replace the bulk meter calibrator in order to calibrate our North Serv. Cntr. bulk meter correctly. Once the calibrator was installed, and ran 500.75 gallons X 4 different times equaling = 2,003 gallons that was put back into the bulk tank causing the overage for the month of September for North Service Center. System calibrated and operating correctly. |
|||
| 2. Facilities
| 336355
| Monthly-FY
| Actual
| | | 100.00%
| | | | The 2014 and 2018 Bond Programs approved 22 projects that include design and construction |
||
| FYTD Actual
| 100.00%
| 100.00%
| 100.00%
| 100.00%
| 100.00%
| 100.00%
|
||||||
| 425718
| Monthly-FY
| % completed on time
| 100.00%
| 100.00%
| 100.00%
| 100.00%
| 100.00%
| | Goals were met at 100% |
|||
| 425719
| Monthly-FY
| % completed on schedule
| 72.45%
| 92.39%
| 73.58%
| 77.59%
| 79.78%
| | 85% Goals were missed due to manpower shortage in key areas. |
|||
| 425720
| Monthly-FY
| % completed on time
| 61.00%
| 69.26%
| 74.29%
| 72.73%
| 62.15%
| | We were unable to meet our completion goals due to and shortage in manpower: one Plumber, two Carpenter, and one BEO's. We completed 85% of the assigned routine service calls. |
|||
| 788535
| Monthly-FY
| % completed in 2 days
| 100.00%
| 99.10%
| 100.00%
| 100.00%
| 98.46%
| | We were unable to meet our completion goals due to and shortage in manpower: one Plumber, two Carpenter, and one BEO's. We completed 85% of the assigned routine service calls. |
|||
| Overall Target
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
|
||||||
| High Variance (FY Target)
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
| 100.00
|
||||||
| Low Variance
| 90.00
| 90.00
| 90.00
| 90.00
| 90.00
| 90.00
|
||||||
| 3. Real Property
| 546664
| Monthly-FY
| % of parcels completed within 7 days
| 100.00%
| 100.00%
| 100.00%
| 14.29%
| 5.88%
| 100.00%
| Projects re-assigned this month since there is less staff |
||
| 546665
| Monthly-FY
| % of initial offer letters sent within 7 days
| 50.00%
| 100.00%
| 100.00%
| 100.00%
| 100.00%
| 0%
| Projects re-assigned this month since there is less staff |
|||
| 546666
| Quarterly-FY
| % of parcels acquired successfully
| | | 100.00%
| | | 100.00%
| No Condemnation hearings this quarter |
|||
| 336203
| Quarterly-FY
| # of Tax Foreclosed Properties Sold (Direct + Bid)
| | | 4.00
| | | 0.00
| TF Rev = $0; Surplus = 0 sold with 3 sales pending |
|||
| FYTD Tax Foreclosed Properties Sold
| | | 50.00
| | | 50.00
|
||||||
| # Tax Foreclosed Properties Sold (Direct Sale)
| | | 2.00
| | | 0.00
|
||||||
| # Tax Foreclosed Properties Sold (Bid Sale)
| | | 2.00
| | | 0.00
|
||||||
| 776300
| Quarterly-FY
| City-owned properties submitted
| | | 3.00
| | | 12.00
| |
|||
| Overall Target
| | | 60.00
| | | 60.00
|
||||||
| High Variance (FY Target)
| | | 15.00
| | | 15.00
|
||||||
| Low Variance
| | | 13.00
| | | 13.00
|
||||||
| 336204
| Quarterly-FY
| Actual
| | | 100.00%
| | | | |
|||
| FYTD Actual
| | | 115.38%
| | | 115.38%
|
||||||
| 455507
| Annual-FY
| % Change in EUI YOY
| | | | | | | |
|||
| Energy Use Intensity (EUI) per sq ft
| | | | | | |
||||||
| 776303
| Monthly-FY
| Utility Invoices
| 6.00
| 6.00
| 6.00
| 5.00
| 6.00
| 6.00
| 6 invoices received; 6 processed within 2 days of receipt |
|||
| Overall Target
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
|
||||||
| High Variance (FY Target)
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
|
||||||
| Low Variance
| 5.00
| 5.00
| 5.00
| 5.00
| 5.00
| 5.00
|
||||||
| 776305
| Monthly-FY
| Utility Reports
| 0.00
| 0.00
| 6.00
| 6.00
| 6.00
| 6.00
| 6 reports produced out of 6 required by month end for large energy users |
|||
| Overall Target
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
|
||||||
| High Variance (FY Target)
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
| 6.00
|
||||||
| Low Variance
| 5.00
| 5.00
| 5.00
| 5.00
| 5.00
| 5.00
|
||||||
