REFERENCE: Measure Info

PM-Property Management
Service Areas Measures Reporting Frequency Measure ID Data Owner Performance Liaison
On Target
PM.1.1 Fleet Management
Monitoring/No Info
% of contracts renewed prior to expiration date.
Monthly-FY
336293
Denise Garcia
EG
 		Eliana Guevara (PM-Property Management)
On Target
PM.1.2 Fleet Maintenance
Monitoring/No Info
% Fleet Availability
Monthly-FY
336294
Chris Means
EG
 		Eliana Guevara (PM-Property Management)
Monitoring/No Info
% of vehicles in compliance with preventative maintenance.
Monthly-FY
336295
Chris Means
EG
 		Eliana Guevara (PM-Property Management)
Monitoring/No Info
% of customers who indicate the service provided meets or exceeds expectations for CUSTOMER SERVICE experience
Monthly-FY
776291
Chris Means
EG
 		Eliana Guevara (PM-Property Management)
Monitoring/No Info
Preventive Maintenance (PM) Completion
Monthly-FY
776299
Chris Means
EG
 		Eliana Guevara (PM-Property Management)
On Target
PM.1.3 Asset Management
Not Defined
% of units delivered within promised delivery date
Quarterly-FY
922898
Kristine Caffey
EG
 		Eliana Guevara (PM-Property Management)
Not Defined
% cost recovery based on purchase price
Quarterly-FY
922899
Chris Means
EG
 		Eliana Guevara (PM-Property Management)
Monitoring/No Info
% of budget-approved vehicles placed on purchase orders within budgeted year.
Quarterly-FY
959522
Kristine Caffey
EG
 		Eliana Guevara (PM-Property Management)
On Target
PM.1.4 Fuel Management
Monitoring/No Info
Maintain fuel inventory variance of +/- 1%
Monthly-FY
336354
Randy Rendon
EG
 		Eliana Guevara (PM-Property Management)
Not Defined
PM.2.1 Planning, Design, & Construction
Monitoring/No Info
% of construction contracts awarded within four months of design completion.
Monthly-FY
336355
Glenn Balog
EG
 		Eliana Guevara (PM-Property Management)
Not Defined
PM.2.2 Facility Maintenance
Monitoring/No Info
% of emergency work orders with a response time of 1 day or less.
Monthly-FY
425718
Aaron Cutaiar
EG
 		Eliana Guevara (PM-Property Management)
Monitoring/No Info
% of preventative building maintenance completed on schedule.
Monthly-FY
425719
Aaron Cutaiar
EG
 		Eliana Guevara (PM-Property Management)
Monitoring/No Info
% of routine work orders completed within 21 days.
Monthly-FY
425720
Aaron Cutaiar
EG
 		Eliana Guevara (PM-Property Management)
Monitoring/No Info
% of Urgent work orders responded to within 2 days
Monthly-FY
788535
Aaron Cutaiar
EG
 		Eliana Guevara (PM-Property Management)
On Target
PM.3.1 Acquisitions (Rights-of Way & Easements)
On Target
% parcels for which title commitment, draft of environmental report memo and engagement of qualified appraiser are all completed within seven days of project/parcel assignment.
Monthly-FY
546664
Niels Brown
EG
 		Eliana Guevara (PM-Property Management)
Insufficient Progress
% of parcels for which initial offer letters sent within seven days of final acceptance of appraisals.
Monthly-FY
546665
Niels Brown
EG
 		Eliana Guevara (PM-Property Management)
On Target
% of parcels acquired within 180 days of project start date. (FY22)
Quarterly-FY
546666
Niels Brown
EG
 		Eliana Guevara (PM-Property Management)
Insufficient Progress
PM.3.2 Sales (City-Owned & Tax Foreclosed Properties)
Insufficient Progress
% of tax foreclosed properties sold.
Quarterly-FY
336203
Niels Brown
EG
 		Eliana Guevara (PM-Property Management)
Insufficient Progress
City-owned surplus properties submitted for consideration for disposition
Quarterly-FY
776300
Niels Brown
EG
 		Eliana Guevara (PM-Property Management)
On Target
PM.3.3 Lease Management
Monitoring/No Info
% of negotiated new leases completed within agreed-upon time frame.
Quarterly-FY
336204
Mark Brown
EG
 		Eliana Guevara (PM-Property Management)
On Target
PM.3.4 Utility Management
Monitoring/No Info
Reduce Energy Use Intensity (EUI) in downtown municipal buildings by 5% annually.
Annual-FY
455507
Juanita Rigsby
EG
 		Eliana Guevara (PM-Property Management)
On Target
Utility Invoices: Receive, prepare and send utility invoices for payment processing within 2 days of receipt
Monthly-FY
776303
Juanita Rigsby
EG
 		Eliana Guevara (PM-Property Management)
On Target
Customer Department Utility Reports: Produce utility reports by month end for 6; combined,City Departments; largest energy use customers, allowing City departments to closely monitor and control energy consumption
Monthly-FY
776305
Juanita Rigsby
EG
 		Eliana Guevara (PM-Property Management)