Scorecards
SCORECARD: Department Overview
SCORECARD: Red Status Details
SCORECARD: 12-month Rolling Status
SCORECARD: 6-month Rolling Status (ACM Report)
DASHBOARD: All Charts
REFERENCE: Measure Info
Fort Worth Department Performance Scorecards (Current)
AV-Aviation
CAO-City Attorney's Office
CSO-City Secretary's Office
FD-Fire Department
CC-Code Compliance
CMO-City Manager's Office
PARD-Parks & Recreation
CPE-Communications
ED-Economic Development
FMS-Financial Mgmt Services
HR-Human Resources
IA-Internal Audit
ITS-Information Technology
LIB-Library
MC-Municipal Court
NS-Neighborhood Services
P&D-Planning & Development
P&DA-Planning & Data Analytics
PD-Police Department
PE-Public Events
PM-Property Management
TPW - Transportation / Public Works
WTR-Water
D&I - Diversity and Inclusion
DS- Development Services
Service Areas
FD.1.1 First Responder Services
FD.2.1 Emergency Management
FD.3.1 Fire Inspections
FD.3.2 Fire Investigations
FD.3.3 Fire Prevention Education
FD.4.1 Emergency Call Center / Dispatch
Measures
Fire turnout time 80 seconds or less 90% of the time.
EMS turnout time 60 seconds or less 90% of the time.
Fire & EMS travel time 4 minutes or less 90% of the time.
Full alarm response time 8 minutes or less 90% of the time.
Residential structure fires confined to the room of origin 55% of the time.
Increase participation in SNAP by X%
Increase participation in FortWorthTexasAlerts to 8,000. (System replaced NIXLE in January 2020.)
Conduct a minimum of 3 (discussion or operations based) EOC exercises annually
Offer a minimum of 2 EOC team specific training sessions for EOC staff annually
Maintain # of commercial fire inspections completed.
Clear 25% of arson cases.
Provide public education to 75,000 citizens.
Emergency calls answered within 15 seconds 95% of the time.
Emergency calls processed within 64 seconds 90% of the time
FD.1.1 First Responder Services
FD-Fire Department
Purpose Statement
From 43 fire stations located throughout the city, provide first responder services for all hazards and medical emergency calls.
Parents
Safety
Key Focus Areas
Measures
Fire turnout time 80 seconds or less 90% of the time.
FD-Fire Department
EMS turnout time 60 seconds or less 90% of the time.
FD-Fire Department
Fire & EMS travel time 4 minutes or less 90% of the time.
FD-Fire Department
Full alarm response time 8 minutes or less 90% of the time.
FD-Fire Department
Residential structure fires confined to the room of origin 55% of the time.
FD-Fire Department
Analysis
Sep-21
Performance Liaison
Service Area Performance Manager