Department Performance Reports Final

Purpose Statement

Parents

Measures

Achieve greater than or equal to 55% Customer Satisfaction rating for services provided by the Fort Worth Convention Center using Net Promoter's Score
PE-Public Events
Increase combined social Media followers for the Public Events Dept. (WRMC by 20% and FWCC by 20%)
PE-Public Events

Analysis

Sep-21

Performance Liaison

Service Area Performance Manager