| | Ensure 100% of the Fort Worth Covention Center team members are engaged in a professional development activity.PE-Public Events |
Measure Definition & Importance |
People are the foundation of any service based organization. To achieve the department's aspirational goals for customer service and financial performance, members of the team need to engage in ongoing programs for training and professional development. The Fort Worth Convention Center staff is expected to engage in at least one (1) professional development activity per quarter.
Analysis | |
100% of team members engaged in professional development activity. |
Service Areas |
Attachments |
Measure Data | Last Calculated 2 months ago |
Data Source Details & Calculation Information |
Assistant Directors and their direct reports will develop and implement training programs for their respective teams. Participation will be tracked and reported on a quarterly basis.
Tally number of training programs/classes taken per quarter.
Performance Liaison |
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Performance Liaison Notes |
This is a new KPI for the Public Events Dept.
Administrator Notes |