Department Performance Reports Final

Purpose Statement

Provisions, maintains, and supports technology infrastructure including telephones, network services, personal computers, mainframe computer, servers, and the trunked radio system.

Parents

High Performing Government
Key Focus Areas

Measures

Core Internet Availability
ITS-Information Technology
Public Safety Intranet Availability
ITS-Information Technology
All Other Intranet Availability
ITS-Information Technology
Server Patching
ITS-Information Technology
Server Uptime
ITS-Information Technology

Analysis

Sep-21

Performance Liaison

Gregg Heinzman (IT-Information Technology)

Service Area Performance Manager