| Initial outage communicationsITS-Information Technology |
Measure Definition & Importance |
Timely communication of known outages is essential.
Analysis | |
Initial Outage Communications |
Service Areas |
-
ITS.2.2 Data Center Management
ITS-Information Technology
Attachments |
Measure Data | Last Calculated 3 days ago |
| Period |  | Status | Outage communication distributed | # of outages communicated in 15 minutes | # of outages | Overall Target | High Variance (FY Target) | Low Variance |
|---|---|---|---|---|---|---|---|---|
| Aug-16 |  | Monitoring/No Info | ||||||
| Q1-FY2017 | | Monitoring/No Info | ||||||
| Q2-FY2017 | | Monitoring/No Info | ||||||
| Q3-FY2017 | | Monitoring/No Info | ||||||
| Q4-FY2017 | | Monitoring/No Info | ||||||
| Q1-FY2018 | | Monitoring/No Info | ||||||
| Q2-FY2018 | | Monitoring/No Info | ||||||
| Q3-FY2018 | | Monitoring/No Info | ||||||
| Q4-FY2018 | | Monitoring/No Info | ||||||
| Q1-FY2019 | | Monitoring/No Info | ||||||
| Q2-FY2019 | | Monitoring/No Info | ||||||
| Q3-FY2019 | | Monitoring/No Info | ||||||
| Q4-FY2019 | | Monitoring/No Info | ||||||
| Q1-FY2020 | | On Target | 100.00% | 4.00 | 4.00 | 100.00% | 90.00% | 70.00% |
| Q2-FY2020 | | On Target | 100.00% | 6.00 | 6.00 | 100.00% | 90.00% | 70.00% |
| Q3-FY2020 | | On Target | 100.00% | 44.00 | 44.00 | 100.00% | 90.00% | 70.00% |
| Q4-FY2020 | | On Target | 100.00% | 46.00 | 46.00 | 100.00% | 90.00% | 70.00% |
| Q1-FY2021 | | On Target | 100.00% | 36.00 | 36.00 | 100.00% | 90.00% | 70.00% |
| Q2-FY2021 | | On Target | 100.00% | 35.00 | 35.00 | 100.00% | 90.00% | 70.00% |
| Q3-FY2021 | | On Target | 100.00% | 40.00 | 40.00 | 100.00% | 90.00% | 70.00% |
| Q4-FY2021 | | On Target | 100.00% | 23.00 | 23.00 | 100.00% | 90.00% | 70.00% |
| Q1-FY2022 | | Monitoring/No Info | ||||||
| Q2-FY2022 | | Monitoring/No Info | ||||||
| Q3-FY2022 | | Monitoring/No Info | ||||||
| Q4-FY2022 | | Monitoring/No Info |
Data Source Details & Calculation Information |
Need source:
time each initial outage communication was sent (eMail),
time each outage occurred
# of outages that were communicated within 15 minutes of the outage
----------------------------------------------------------------------------------------------- * 100
# of outages
Performance Liaison |
 | Gregg Heinzman (IT-Information Technology) |
Input Method |
Is this measure a KPI? |
Measure Type |
Comparative Data |
Data Owner |
Measure ID |
784885
Target Type |
Performance Liaison Notes |
Administrator Notes |