Scorecards
Scorecard Measures Data (FY To Date)
SCORECARD: Red Status Details
SCORECARD: 12-month Rolling Status
SCORECARD: 6-month Rolling Status (ACM Report)
DASHBOARD: All Charts
REFERENCE: Measure Info
Fort Worth Department Performance Scorecards (Current)
AV-Aviation
CAO-City Attorney's Office
CSO-City Secretary's Office
FD-Fire Department
CC-Code Compliance
CMO-City Manager's Office
PARD-Parks & Recreation
CPE-Communications
ED-Economic Development
FMS-Financial Mgmt Services
HR-Human Resources
IA-Internal Audit
ITS-Information Technology
LIB-Library
MC-Municipal Court
NS-Neighborhood Services
P&D-Planning & Development
P&DA-Planning & Data Analytics
PD-Police Department
PE-Public Events
PM-Property Management
TPW - Transportation / Public Works
WTR-Water
D&I - Diversity and Inclusion
DS- Development Services
Service Areas
MC.1.1 Collections & Enforcement
MC.1.2 Financial Management
MC.1.3 Records/Case Management
MC.2.1 Warrants
MC.2.2 Building Security
MC.2.3 Lake Worth Patrol
MC.2.4 Warrant Clerks
MC.3.1 Adjudication
MC.3.2 Magistration
MC.3.3 Teen Court
Measures
Average service time to the public in Collections & Enforcement is <= 15 minutes
Schedule 95% of community court applications to the next available docket within 5 business days
98% of mailed and electronic payments are processed within 2 business days.
90% of NISI judgement cases will have a citation created by clerks within 2 business days for service
Average service time to the public at the cashier window is <= 3 minutes at PSB location.
95% of paper citations manually entered within 3 business days of filing with the court.
85% of delinquent cases are reviewed and courtesy notice mailed within 14 days of delinquency
Clear outstanding cases by serving 2,600 Municipal Court warrants per month.
The percentage of contacts that are processed by Field Deputies, based on the number of days worked.
Prevent a minimum of 720 prohibited items from entering City Hall and Municipal facilities on an annual basis
Complete 960 hours of water patrol annually
Conduct 900 water safety checks annually
Review 15,000 warrants per month to ensure data integrity
Process 90% of warrants for review within 15 days of docket date
Magistrate/Arraign 90% of arrested persons within 4 hours of booking
Process 90% of cases referred to Teen Court within 10 business days.
Increase the completion rate for Teen Court participants to 75%
Process 80% of pending cases for Show Cause hearing each quarter
85% compliance with Collection Improvement Program guidelines from the OCA. (ARCHIVE)
(ARCHIVE) Perfect (notarize) all complaints within 3 days of being generated
(ARCHIVED) Set 85% of jury cases within 90 days of request
Dispose of 75% of Jury Cases set.
(ARCHIVED) Set 80% of Jury Trial requests within 120 days of request date.
(ARCHIVED) Persons entering secured facilities are properly screened within 5 minutes of entry.
(ARCHIVED) Active Lake Worth waterway patrol provided 75% of peak hours & 30% of non-peak hours.
(ARCHIVED) Magistrate/Arraign 90% of arrested persons within 6-8 hours of booking.
SCORECARD: Department Overview
MC-Municipal Court
Divisions
Service Areas
Measures
1. Clerk of Court
MC.1.1 Collections & Enforcement
Average service time to the public in Collections & Enforcement is <= 15 minutes
Schedule 95% of community court applications to the next available docket within 5 business days
MC.1.2 Financial Management
98% of mailed and electronic payments are processed within 2 business days.
90% of NISI judgement cases will have a citation created by clerks within 2 business days for service
Average service time to the public at the cashier window is <= 3 minutes at PSB location.
MC.1.3 Records/Case Management
95% of paper citations manually entered within 3 business days of filing with the court.
85% of delinquent cases are reviewed and courtesy notice mailed within 14 days of delinquency
2. Marshal
MC.2.1 Warrants
Clear outstanding cases by serving 2,600 Municipal Court warrants per month.
The percentage of contacts that are processed by Field Deputies, based on the number of days worked.
MC.2.2 Building Security
Prevent a minimum of 720 prohibited items from entering City Hall and Municipal facilities on an annual basis
MC.2.3 Lake Worth Patrol
Complete 960 hours of water patrol annually
Conduct 900 water safety checks annually
MC.2.4 Warrant Clerks
Review 15,000 warrants per month to ensure data integrity
3. Judicial
MC.3.1 Adjudication
Process 90% of warrants for review within 15 days of docket date
MC.3.2 Magistration
Magistrate/Arraign 90% of arrested persons within 4 hours of booking
MC.3.3 Teen Court
Process 90% of cases referred to Teen Court within 10 business days.
Increase the completion rate for Teen Court participants to 75%
Process 80% of pending cases for Show Cause hearing each quarter