SCORECARD: 12-month Rolling Status

MC-Municipal Court
Divisions Service Areas Measures Reporting Frequency Series Name Series Status Analysis
Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21
1. Clerk of Court
Monitoring/No Info
MC.1.1 Collections & Enforcement
Not Defined
Average service time to the public in Collections & Enforcement is <= 15 minutes
Monthly-FY
Average Service Time
9:69min
9:19min
9:27min
9:35min
7:93min
9:02min
9:19min
7:53min
Overall Target
High Variance (FY Target)
15.00
15.00
15.00
15.00
15.00
15.00
15.00
15.00
Low Variance
15.00
15.00
15.00
15.00
15.00
15.00
15.00
15.00
Analysis
Not Defined
Schedule 95% of community court applications to the next available docket within 5 business days
Monthly-FY
% of applications scheduled on time
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
Monitoring/No Info
MC.1.2 Financial Management
Not Defined
98% of mailed and electronic payments are processed within 2 business days.
Monthly-FY
Actual
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
FYTD Actual
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
Not Defined
90% of NISI judgement cases will have a citation created by clerks within 2 business days for service
Monthly-FY
Actual
Overall Target
High Variance (FY Target)
Low Variance
Not Defined
Average service time to the public at the cashier window is <= 3 minutes at PSB location.
Monthly-FY
Average Service Time
6:39min
6:92min
6:50min
6:46min
7:00min
6:91min
6:90min
6:57min
Overall Target
High Variance (FY Target)
5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
Low Variance
7.00
7.00
7.00
7.00
7.00
7.00
7.00
7.00
Monitoring/No Info
MC.1.3 Records/Case Management
Not Defined
95% of paper citations manually entered within 3 business days of filing with the court.
Monthly-FY
Actual
100.00%
100.00%
100.00%
103.27%
100.00%
100.00%
100.00%
100.00%
FYTD Actual
100.00%
100.00%
100.00%
100.90%
100.73%
100.58%
100.46%
100.40%
100.40%
100.40%
100.40%
Not Defined
85% of delinquent cases are reviewed and courtesy notice mailed within 14 days of delinquency
Monthly-FY
Actual
FYTD Actual
2. Marshal
Monitoring/No Info
MC.2.1 Warrants
Not Defined
Clear outstanding cases by serving 2,600 Municipal Court warrants per month.
Monthly-FY
Actual
1,442
876
98
16
34
Not Defined
The percentage of contacts that are processed by Field Deputies, based on the number of days worked.
Monthly-FY
# of bookings processed
836
515
86
54
76
264
481
535
Not Defined
MC.2.2 Building Security
Not Defined
Prevent a minimum of 720 prohibited items from entering City Hall and Municipal facilities on an annual basis
Monthly-FY
# of prohibited items denied entry
30.00
33.00
52.00
66.00
49.00
80.00
46.00
81.00
Monitoring/No Info
MC.2.3 Lake Worth Patrol
Not Defined
Complete 960 hours of water patrol annually
Monthly-FY
Hours of lake patrol
59
22
57
73
39
112
141
274
Not Defined
Conduct 900 water safety checks annually
Monthly-FY
# of water safety checks
177
55
52
33
24
173
208
510
Monitoring/No Info
MC.2.4 Warrant Clerks
Not Defined
Review 15,000 warrants per month to ensure data integrity
Monthly-FY
# of warrants reviewed
11,812.00
9,734.00
3. Judicial
Monitoring/No Info
MC.3.1 Adjudication
Not Defined
Process 90% of warrants for review within 15 days of docket date
Monthly-FY
% of warrants reviewed on time
8.00%
10.00%
9.00%
24.00%
40.00%
65.00%
74.00%
66.30%
Analysis
Monitoring/No Info
MC.3.2 Magistration
Not Defined
Magistrate/Arraign 90% of arrested persons within 4 hours of booking
Monthly-FY
Actual
Overall Target
High Variance (FY Target)
Low Variance
Monitoring/No Info
MC.3.3 Teen Court
Not Defined
Process 90% of cases referred to Teen Court within 10 business days.
Monthly-FY
Actual
76.19%
78.95%
64.10%
94.87%
72.73%
FYTD Actual
76.19%
77.78%
73.91%
78.53%
77.16%
Not Defined
Increase the completion rate for Teen Court participants to 75%
Monthly-FY
Actual
63.64%
62.96%
62.50%
62.50%
58.14%
FYTD Actual
63.64%
63.33%
63.10%
62.93%
61.64%
Not Defined
Process 80% of pending cases for Show Cause hearing each quarter
Quarterly-FY
% of pending cases processed for Show Cause