| Percent of Field Operations' Sewer Taps Installed within 14 Calendar Days after allowing 72 hours for locatesWTR-Water |
Measure Definition & Importance |
New taps installed within 14 calendar days 90% of the time. 14 is used to represent 10 business days.
Analysis | |
20 taps installed within the required timeline
Attributes |
-
WTR.4.1 Customer Satisfaction
WTR-Water
Attachments |
Measure Data | Last Calculated 20 days ago |
| Period |  | Status | % of sewer taps installed within 10 days | Overall Target | High Variance (FY Target) | Low Variance |
|---|---|---|---|---|---|---|
| Oct-18 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Nov-18 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Dec-18 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jan-19 |  | Lagging | 86.00% | 90.00% | 90.00% | 80.00% |
| Feb-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Mar-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Apr-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| May-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jun-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jul-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Aug-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Sep-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Oct-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Nov-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Dec-19 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jan-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Feb-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Mar-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Apr-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| May-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jun-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jul-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Aug-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Sep-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Oct-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Nov-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Dec-20 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jan-21 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Feb-21 |  | Insufficient Progress | 24.00% | 90.00% | 90.00% | 80.00% |
| Mar-21 | | Insufficient Progress | 51.00% | 90.00% | 90.00% | 80.00% |
| Apr-21 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| May-21 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jun-21 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Jul-21 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Aug-21 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Sep-21 | | On Target | 100.00% | 90.00% | 90.00% | 80.00% |
| Oct-21 |  | Monitoring/No Info | ||||
| Nov-21 | | Monitoring/No Info | ||||
| Dec-21 | | Monitoring/No Info | ||||
| Jan-22 | | Monitoring/No Info | ||||
| Feb-22 | | Monitoring/No Info | ||||
| Mar-22 | | Monitoring/No Info | ||||
| Apr-22 | | Monitoring/No Info | ||||
| May-22 | | Monitoring/No Info | ||||
| Jun-22 | | Monitoring/No Info | ||||
| Jul-22 | | Monitoring/No Info | ||||
| Aug-22 | | Monitoring/No Info | ||||
| Sep-22 | | Monitoring/No Info |
Data Source Details & Calculation Information |
Number of taps completed during the period (month) within 14 calendar days/Number of taps completed during the period (month). Taps taking longer than 14 calendar days at the request of the customer or due to customer failing to provide information is considered to be completed within 14 calendar days.
Measure Type |
Performance Liaison |
| DW | Donail Williams (WTR- Water) |
Data Owner |
Target Type |
Measure ID |
691163
Administrator Notes |
Performance Liaison Notes |