On Target

Professional and License Training Hours per Employee (FY)

WTR-Water
Measure Definition & Importance

Measures the average number of hours of professional and license training completed per employee during a reporting period.  Professional training includes workshops, seminars, lectures, courses (excluding tuition reimbursement courses), and HR-provided training, whether completed in-person or on-line.  License training includes all training required to obtain or maintain licenses and certifications required to perform employees' jobs.
Analysis

FY21 Summary - Department training hours per employee is 8.07; lower than goal of 10. Although a lack of training due to the COVID-19 pandemic is a factor in not reaching the goal, it remains important for all Divisions to ensure completed training is documented to improve reporting toward this KPI
Average hours of training per employee (FYTD)
Average hours of training per employee (FYTD)
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Average hours of training per employee (per month)
Average hours of training per employee (per month)
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 2.
End of interactive chart.
Average hours of training per employee by Division (FYTD)
Average hours of training per employee by Division (FYTD)
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Average Training Hours per Employee by Division (per month)
Average Training Hours per Employee by Division (per month)
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 4.
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Attributes
Not Defined
AWWA Benchmarking
Training Hours per Employee - COMBINED
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 30.
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Attachments
Employee Training Hours (Avg)
Employee training hours (Avg)
Combination chart with 2 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 1.5.
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Measure Data
Last Calculated 3 days ago
Series Sep-21
Avg Training Hours per Employee - All Divisions 0.90
AVG Training HRS Per Employee - All Divs (FYTD) 8.07
# Training Hours ALL Divisions 897.00
# Total Employees 999.00
Avg Training Hours (Capital Delivery) 0.54
Avg Training Hours (Customer Care) 0.51
Avg Training Hours (Field Operations) 0.89
Avg Training Hours (Management Services) 1.05
Avg Training Hours (Plant Operations) 1.00
Avg Training Hours (Strategic Operations) 2.19
# Training Hours (Capital Delivery) 20.00
# Training Hours (Customer Care) 105.50
# Training Hours (Field Operations) 340.00
# Training Hours (Management Services) 88.00
# Training Hours (Plant Operations) 232.00
# Training Hours (Strategic Operations) 111.50
# Employees (Capital Delivery) 37.00
# Employees (Customer Care) 205.00
# Employees (Field Operations) 380.00
# Employees (Management Services) 84.00
# Employees (Plant Operations) 233.00
# Employees (Strategic operations) 51.00
High Variance (FY Target) 0.83
Low Variance 0.55
Data Source Details & Calculation Information

Training records will be maintained by each division for its employees.  These may be in the form of databases or spreadsheets.  Each division will designate a professional training records coordinator, who will send that division's records monthly to be compiled on a departmental basis by the Training Program Coordinator or designee.  


=(Sum of Professional and License Training Hours during reporting period)/(# of Employees)
Measure Type
Outcome
Performance Liaison
SC
 		Sheree Collins (WTR-Water)
Data Owner
EJ Williams
Target Type
  • First Time Measuring
    •
    Measure ID
    687608
    Administrator Notes

    10.46
    Performance Liaison Notes