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Employee turnover rate

WTR-Water
Analysis

This year the utility experienced a sharp rise in turnover. This can be attributed to numerous factors. First, almost 1/3 of the utility is eligible to retire and the utility is starting to see more and more employees opt to retire. Secondly, the impacts of the pandemic are starting to become evident. More and more employees are looking for remote work or positions that are more flexible when it comes to work-life balance. Lastly, the workforce is changing on a national level.  It is becoming increasingly harder to attract qualified candidates. Which has resulted in the private sector offering higher salaries and more benefits. This has greatly impacted our ability to retain employees as the utility cannot compete with the salaries offered in the private sector.  
Measure Definition & Importance

This measure determines the retention rates for employees of the water utility. It is important to retain a well trained, competent workforce that ensures institutional knowledge is maintained and improved upon over time. The target is based on the industry median of 8.1% & mean of 8.7% (American Water Works Association).
Attributes
Employee Turnover Rate - Water
Employee Turnover Rate - Water
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 30.
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Not Defined
AWWA Benchmarking
Employee Turnover Rates - COMBINED
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 20.
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Attachments
Termed Employees & Authorized Positions
Termed Employees & Authorized Positions
Bar chart with 2 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 1000.
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Employee Turnover Rate
Employee turnover
Combination chart with 2 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 30.
End of interactive chart.
Measure Data
Last Calculated 3 days ago
Series FY2021
Turnover Rate 21.72%
# Employees Termed (DL) 217.00
# Authorized Positions (DL) 999.00
Total # Employees Termed
Total # of employees termed - INVOLUNTARY
Total # employees termed VOLUNTARY
# Authorized Positions
# Employees Termed VOLUNTARY (Field Ops)
# Employees Termed INVOLUNTARY (Field Ops)
# Authorized Positions (Field Ops)
# Employees Termed VOLUNTARY (Village Creek)
# Employees Termed INVOLUNTARY (Village Creek)
# Authorized Positions (Village Creek)
# Employees Termed VOLUNTARY (Production)
# Employees Termed INVOLUNTARY (Production)
# Authorized Positions (Production)
# Employees Termed VOLUNTARY (Engineering)
# Employees Termed INVOLUNTARY (Engineering)
# Authorized Positions (Engineering)
# Authorized Positions (Business Services)
# Employees Termed VOLUNTARY (Business Services)
# Employees Termed INVOLUNTARY (Business Services)
Overall Target
High Variance (FY Target) 7.00
Low Variance 9.00
Data Source Details & Calculation Information

The number of employees that terminated employment with the utility is obtained through a request to Human Resources (HRIS) to prepare a report for the fiscal year: "Query Name: Z_TERMED_BY_BU ". The number of authorized positions is obtained from the adopted budget for the fiscal year being reported. # of Employees Terminated / # of Authorized Positions = Employee Turnover Rate.
Measure Type
Outcome
Performance Liaison
SC
 		Sheree Collins (WTR-Water)
Data Owner
S. Zondor
Target Type
  • Industry Standard
    •
    Measure ID
    402972
    Administrator Notes
    Performance Liaison Notes