DASHBOARD: All ChartsWTR-Water |
| | Cash & Equivalents / Operating Expenses Days funded operating ratio |
| | Days funded operating ratio Days funded operating ratio |
| | Days funded operating ratio Days funded operating ratio |
| | Days funded operating ratio Days funded operating ratio |
| | Days funded operating ratio Days funded operating ratio |
| | Days funded operating ratio Days funded operating ratio |
| | Debt service cover ratio Debt service cover ratio |
| | Debt service cover ratio (Copy) Debt service cover ratio |
| | Net Operating Ratio & Annual Debt Service Debt service cover ratio |
| | Debt service cover ratio Debt service cover ratio |
| | Level of Working Capital Actual as a % of Goal Level of Working Capital Actual as a % of Goal |
| | Required & Actual Working Capital Level of Working Capital Actual as a % of Goal |
| | Debt Ratio Ratio of Outstanding Debt to Total Assets |
| | Total Debt & Total Assets Ratio of Outstanding Debt to Total Assets |
| | # accounts & delinquent accounts % of accounts that are delinquent |
| | % delinquent accounts % of accounts that are delinquent |
| | Account delinquency (% of) % of accounts that are delinquent |
| | Infrastructure Leakage Index Infrastructure Leakage Index |
| | Real losses (gallons) Infrastructure Leakage Index |
| | # main breaks & leaks Main Breaks & Leaks per 100 Miles of Main |
| | Main breaks & leaks per 100 miles of main Main Breaks & Leaks per 100 Miles of Main |
| | Total miles of main Main Breaks & Leaks per 100 Miles of Main |
| | Main breaks and leaks Main Breaks & Leaks per 100 Miles of Main |
| | Total Main Breaks Main Breaks & Leaks per 100 Miles of Main |
| | Total Main Breaks and Leaks Main Breaks & Leaks per 100 Miles of Main |
| | # Sewer overflows Sewer Overflows per 100 Miles of Main |
| | Sewer overflows per 100 miles of main Sewer Overflows per 100 Miles of Main |
| | Total miles of sewer main Sewer Overflows per 100 Miles of Main |
| | Sewer Overflows Sewer Overflows per 100 Miles of Main |
| | Linear Feet of Large Diameter sa(>=24") Sewer Pipe at Stage 5 Critical Failure (ICAP) Linear Feet of Large Diameter sa(>=24") Sewer Pipe at Stage 5 Critical Failure (ICAP) |
| | Total Energy Cost & Total Gallons Treated - Water Direct energy cost per million gallons treated - Water |
| | Direct energy cost per million gallons treated Direct energy cost per million gallons treated - Water |
| | Direct energy cost per million gallons treated - Wastewater Direct energy cost per million gallons treated - Wastewater |
| | Total energy cost & Total gallons treated - Wastewater Direct energy cost per million gallons treated - Wastewater |
| | Authorized Sewer Positions per 1,000 Population Total Authorized Sewer Positions per 1,000 Population Total |
| | Authorized positions per 1,000 population (Sewer) Authorized Sewer Positions per 1,000 Population Total |
| | Authorized Sewer Positions per 1,000 Population Total (Copy) Authorized Water Positions per 1,000 Population Total |
| | Authorized positions per 1,000 population (Water) Authorized Water Positions per 1,000 Population Total |
| | Gallons per Capita per Day (GPCD) (New) Gallons per Capita per Day (GPCD) 5 year rolling average |
| | Gallons Per Capita Per Day (GCPD) Gallons per Capita per Day (GPCD) 5 year rolling average |
| | Total Apparent Loss (Quarterly) Apparent Loss Percentage |
| | Apparent loss (%) Apparent Loss Percentage |
| | Real Loss Percentage Real Loss Percentage |
| | Real loss Real Loss Percentage |
| | Gallons per capita per day (GCPD) (ARCHIVED) Gallons per capita per day (GPCD). |
| | Water billed & purchased (in gallons) Water billed as a % of raw water purchased |
| | Water billed as a % of water purchased Water billed as a % of raw water purchased |
| | Average hours of training per employee (FYTD) (ARCHIVE) Average hours of professional and license training per employee. |
| | Average hours of training per employee (per month) (ARCHIVE) Average hours of professional and license training per employee. |
| | Average hours of training per employee by Division (FYTD) (ARCHIVE) Average hours of professional and license training per employee. |
| | Average Training Hours per Employee by Division (per month) (ARCHIVE) Average hours of professional and license training per employee. |
| | Total Training Hours (ARCHIVE) Average hours of professional and license training per employee. |
| | Employee Turnover Rate - Water Employee turnover rate |
| | Termed Employees & Authorized Positions Employee turnover rate |
| | Employee Turnover Rate Employee turnover rate |
| | Plant capacity - % of storage available (ARCHIVED) Ensure a minimum of 75% total water storage capacity available at all times |
| | # of Preventable Injuries Reduce Number of Preventable Injuries by 5% Annually |
| | % Change in # of Preventable Injuries (YOY FYTD) Reduce Number of Preventable Injuries by 5% Annually |
| | FYTD # of Preventable Injuries Reduce Number of Preventable Injuries by 5% Annually |
| | Preventable injuries Reduce Number of Preventable Injuries by 5% Annually |
| | Water Delivery Reliability (ARCHIVED) Water delivery reliability at 99.99%. |
| | Average hours of training per employee (FYTD) Professional and License Training Hours per Employee (FY) |
| | Average hours of training per employee (per month) Professional and License Training Hours per Employee (FY) |
| | Average hours of training per employee by Division (FYTD) Professional and License Training Hours per Employee (FY) |
| | Average Training Hours per Employee by Division (per month) Professional and License Training Hours per Employee (FY) |
| | Total Training Hours Professional and License Training Hours per Employee (FY) |
| | Employee Training Hours (Avg) Professional and License Training Hours per Employee (FY) |
| | Employee Health and Safety Severity Rate AWWA Employee Health and Safety Severity Rate |
| | No. of Validated Biosolids Nuisance Odor Complaints (land application sites). No. of Validated Biosolids Nuisance Odor Complaints (land application sites) |
| | # of Calls Call abandonment rate of less than 6% |
| | Call abandonment rate Call abandonment rate of less than 6% |
| | Call abandonment rate (YOY) Call abandonment rate of less than 6% |
| | Call Abandonment Rate Call abandonment rate of less than 6% |
| | Call volume Call abandonment rate of less than 6% |
| | % of calls answered w/in 60 seconds % of calls answered within 60 seconds |
| | Service Level % of calls answered within 60 seconds |
| | JD Power Score JD Power Score |
| | JD Power Score JD Power Score |
| | Percent of Permanent Replacement of Pavement After Utility Work Within 10 Days Percent of Permanent Replacement of Pavement After Utility Work Within 10 Days |
| | Percent of Field Operations' Water Taps Installed in Existing Infrastructure Within 10 Business Days Percent of Field Operations' Water Taps Installed within 14 Calendar Days after allowing 72 hours for locates |
| | # Days in compliance with drinking water treatment regulations (monthly) (ARCHIVED) 100% Drinking water treatment compliance. |
| | % Days in compliance with drinking water treatment regulations (FYTD) (ARCHIVED) 100% Drinking water treatment compliance. |
| | % Days in compliance with drinking water treatment regulations (monthly) (ARCHIVED) 100% Drinking water treatment compliance. |
| | % Days in compliance with drinking water treatment regulations (YOY) (ARCHIVED) 100% Drinking water treatment compliance. |
| | # Wastewater treatment compliance days (monthly) (ARCHIVED) 100% Wastewater treatment compliance. |
| | % Wastewater treatment compliance (FYTD) (ARCHIVED) 100% Wastewater treatment compliance. |
| | % Wastewater treatment compliance (monthly) (ARCHIVED) 100% Wastewater treatment compliance. |
| | % Wastewater treatment compliance (YOY) (ARCHIVED) 100% Wastewater treatment compliance. |
| | Number of Internships Resulting in Permanent Employment (ARCHIVED) Number of Internships Resulting in Permanent Employment |
| | # Water Quality Complaints per 1000 customers # of Water Quality Complaints received per 1000 customers |
| | # Water Quality Complaints per 1000 customers (FYTD Average) # of Water Quality Complaints received per 1000 customers |
| | Water Quality Complaints # of Water Quality Complaints received per 1000 customers |
| | # Twitter Impressions for @FWWater (FYTD Total) (ARCHIVED) Number of Twitter Impressions for @FWWater and @FWAgua |
| | 6-month rolling average # of Twitter impressions for @FWWater (ARCHIVED) Number of Twitter Impressions for @FWWater and @FWAgua |
| | Percent of Field Operations' Water Taps Installed in Existing Infrastructure Within 10 Business Days Percent of Field Operations' Sewer Taps Installed within 14 Calendar Days after allowing 72 hours for locates |
| | % Change in Facebook page 'likes' Fort Worth Water (YOY) (ARCHIVED) Number of Total Page "Likes" for Ft Worth Water (and Ft Worth Aqua) Facebook Page |
| | Total # Facebook page 'likes' Fort Worth Water (ARCHIVED) Number of Total Page "Likes" for Ft Worth Water (and Ft Worth Aqua) Facebook Page |
| | Total # of facebook likes by site language (English/Spanish) (ARCHIVED) Number of Total Page "Likes" for Ft Worth Water (and Ft Worth Aqua) Facebook Page |
| | Percent of Water Quality Complaints Resolved Within 48 Hours (ARCHIVED) % of Water Quality Complaints Resolved Within 48 Hours |
| | 3 (ARCHIVED) Number of online surveys per year |
| | # people reached through education presentations Number of people reached through presentations, public events and plant tours |
| | # people reached through education presentations (by type) Number of people reached through presentations, public events and plant tours |
| | % Change in # educated (YOY) Number of people reached through presentations, public events and plant tours |
| | Annual Totals Number of people reached through presentations, public events and plant tours |
| | Sample Cumulative Number of people reached through presentations, public events and plant tours |
| | % of Biosolids reused Biosolids Beneficial Use |
| | % of Biosolids reused (FYTD) Biosolids Beneficial Use |
| | Biosolids : Land-applied & Hauled Off-Site Biosolids Beneficial Use |
| | Average % dewaterable biosolids leaving city facility Biosolids Dewaterability |
| | Biosolids Dewaterability Biosolids Dewaterability |
| | kWh Generated, Saved, and Purchased - Village Creek WRF (FYTD) Village Creek WRF Energy Sustainability |
| | kWh Generated, Saved, and Purchased - Village Creek WRF Village Creek WRF Energy Sustainability |
| | kWh Generated, Saved, and Purchased - Village Creek WRF (YOY) Village Creek WRF Energy Sustainability |
| | Village Creek WRF % Sustainability Village Creek WRF Energy Sustainability |
| | Village Creek WRF % Sustainability (YOY) Village Creek WRF Energy Sustainability |
| | Total gallons of water saved by program Water Savings from Water Efficiency Incentive Program |
| | Total gallons of water saved through efficiency initaitves Water Savings from Water Efficiency Incentive Program |
| | Water saved Water Savings from Water Efficiency Incentive Program |
| | % of CIP Appropriated vs. Plan % of CIP Appropriated vs. Plan |
| | Percentage of Water System with a Risk-based Rating (WECAP) (ARCHIVE) Percentage of Water System with a Risk-based Rating (WECAP) |
| | KPI 1 (ARCHIVE) TBD - Plant infrastructure & asset management (Future KPI) |
| | Village Creek Key Process Equipment Availability (ARCHIVE) Village Creek Key Process Equipment Availability |
| | Total population served & # of FTEs (ARCHIVED) Total population served per FTE - Water |
| | Total population served per FTE - Water (ARCHIVED) Total population served per FTE - Water |
| | Total population served & # of FTEs - Wastewater (ARCHIVED) Total population served per FTE - Wastewater |
| | Total population served per FTE - Wastewater (ARCHIVED) Total population served per FTE - Wastewater |
| | % of employees receiving safety bonus (ARCHIVED) Increase the % of employees receiving safety bonus by 5% points annually. |
| | % Point change in # of employees receiving safety bonus (YOY) (ARCHIVED) Increase the % of employees receiving safety bonus by 5% points annually. |
| | Water billing accuracy per 10,000 bills (ARCHIVED) Water billing accuracy rate. |
| | test kpi test kpi |
| | Percent of Water Quality Complaints Resolved Within 48 Hours % of Water Quality Complaints received by the Central Lab and Investigated Within 120 Hours |
| | Average hours of training per employee (FYTD) Safety Training Hours per Employee ARCHIVE |
| | Average hours of training per employee (per month) Safety Training Hours per Employee ARCHIVE |
| | Average hours of training per employee by Division (FYTD) Safety Training Hours per Employee ARCHIVE |
| | Average Training Hours per Employee by Division (per month) Safety Training Hours per Employee ARCHIVE |
| | Total Training Hours Safety Training Hours per Employee ARCHIVE |
| | Increase the number of followers on each social media platform Increase number of followers by 40% per year on each social media platform |
| | Social Media Subscribers Increase number of followers by 40% per year on each social media platform |
| | Increase the number of total engagements across Facebook, Twitter and Instagram. Increase the number of total engagements across Facebook, Twitter and Instagram |
| | OSHA Recordable Incident Rate OSHA Recordable Incident Rate |
| | Completion of 85% Required Safety Training Completion of 85% Required Safety Training |
| | Completion of 85% Required Safety Training Completion of 85% Required Safety Training |