Department Performance Reports Final

The Liability Section works on third party public claims on behalf of the City such as auto collision, injury, property damage, etc.

Annual claim closing ratio of 100%
HR-Human Resources
95% of initial claim contacts are made within 1 business day of receipt by adjuster.
HR-Human Resources
95% of claims are entered into Origami Risk Management Information System within 1 business day.
HR-Human Resources
% overall collection of claim dollars versus overall expenses
HR-Human Resources

Sep-21