| | Not to exceed # payroll exceptions per month.HR-Human Resources |
Analysis | |
HR staff has been proactively working with departments to prevent a large number of off-cycle payroll corrections. Staff efforts and processes continue to be effective. As a result, nine of the fifteen exceptions were for one employee which were invalid exceptions; remaining exceptions due to employee errors.
Measure Definition & Importance |
HRIS will not exceed 20 payroll exceptions per month. (Monthly) This measurement is important to track and easily identify potential concerns for payroll exception requests by departments or supervisors, if needed. If a high trend is identifiable, then HRIS will be able to notify HR management with data to address service concerns.
Linked Objects |
Attachments |
Measure Data | Last Calculated 7 days ago |
Data Source Details & Calculation Information |
Internal tracking report of # of exceptions processed monthly.
Compare total # exceptions each month against the number 20. If the # of exceptions is equal to or less than 20 then the KPI is met for the month. If the # of exceptions is greater than 20 then the KPI was not met for the month.
Measure Type |
Performance Liaison |
| CA | Courtney August (HR- Human Resources) |
Data Owner |
Target Type |
Performance Liaison Notes |