SCORECARD: Red Status DetailsHR-Human Resources |
| Service Areas | Measures | Series Name | Series Status | Analysis | Data Owner | |||
|---|---|---|---|---|---|---|---|---|
| Jun-21 | Jul-21 | Aug-21 | Sep-21 | |||||
| % satisfied employees
| 
5.60%
|
5.60%
|
5.60%
|
8.36%
| 8% response rate (107/1280) for FY21; 90% satisfaction rate for those who responded The low employee survey response rate needs improvement. HR is evaluating the ReedGroup's performance and considering alternative service resolution options. | |
||
| Total # of employee lost days
| 
3,417
|
3,417
|
3,417
|
4,526
| There was a significant increase in employee lost days due an increase in COVID-19 claims for the Police and Fire Department. HR/Risk staff continues to monitor job related incidents to determine preventable injuries. | |
||
| Overall Target
| 3,500
| 3,500
| 3,500
| 3,500
|
||||
| High Variance (FY Target)
| 3,500
| 3,500
| 3,500
| 3,500
|
||||
| Low Variance
| 3,750
| 3,750
| 3,750
| 3,750
|
||||
| Total % of claim dollars collected
|
92.88%
|
92.88%
|
92.88%
|
8.54%
| HR/Risk Management staff processed claims for the freeze and hail storm from earlier this calendar year. However, the goal of collection claim dollars versus expenses were not met due to sizeable pending claims. | |
||
| Total collection of claim dollars per quarter
| 163,731.00
| 163,731.00
| 163,731.00
| 60,820.00
|
||||
| Overall claim expenses
| 176,280.00
| 176,280.00
| 176,280.00
| 712,096.00
|
||||
| Actual
|
6.00
| 
2.00
|
2.00
|
0.00
| The HR Business Partners will be focusing on other service deliverables to increase the partnership with HR and the Citywide Departments. Therefore, the goal for the number of employee relation issues handled by the HRBP's was not met. | |
||
| Overall Target
| | | | |
||||
| High Variance (FY Target)
| 5.00
| 5.00
| 5.00
| 5.00
|
||||
| Low Variance
| 1.00
| 1.00
| 1.00
| 1.00
|
||||
