SCORECARD: Department Overview

CC-Code Compliance
Divisions Service Areas Measures
1. Code Enforcement
Monitoring/No Info
CC.1.1 Building Standards
Not Defined
Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
Not Defined
95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
Not Defined
Present an average of 10 structure cases monthly at Municipal Court
Monitoring/No Info
CC.1.2 Field Investigations
Not Defined
70% of Code Ranger violations are owner abated without involvement from a code officer
2. Animal Services
Monitoring/No Info
CC.2.1 Animal Shelter
Not Defined
# of animals altered (spayed or neutered)
Not Defined
Live Release Rate greater than 90%
Monitoring/No Info
CC.2.2 Field Operations
Not Defined
% of stray dogs returned to owner in the field
Not Defined
% of priority 1 calls responded to within 24 hours
3. Solid Waste
Monitoring/No Info
CC.3.1 Contract Management
Not Defined
<1 missed waste collection per 1000 households.
Not Defined
25% of waste diverted from landfills.
Not Defined
Average pounds of waste collected per household.
Monitoring/No Info
CC.3.2 Drop-Off Stations
Not Defined
Increase # of visits to Drop-Off Stations by 5% annually.
Not Defined
Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
Monitoring/No Info
CC.3.3 Abatement & Enforcement
Not Defined
# linear miles abated by litter crews.
4. Consumer Health
Monitoring/No Info
CC.4.1 Plan Review, Permitting, & Health Inspections
Not Defined
95% of all permitted food establishments have a passing score.
Not Defined
95% of all food-related illness complaints are investigated on same day as notification.
Not Defined
95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
Not Defined
Ensure an average of 4 inspections per officer, per day.
Not Defined
Consumer health inspection backlog of less than 700.
Monitoring/No Info
CC.4.2 Disease Monitoring & Education
Not Defined
Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
Not Defined
% of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
Not Defined
Percent of Priority 1 and Priority 2 cases on Commercial Properties
5. Environmental Management
Monitoring/No Info
CC.5.1 Environmental Investigations
Not Defined
100% of high-priority environmental calls responded to within 24 hours.
Not Defined
80% of routine investigations completed within authorized timelines.
Monitoring/No Info
CC.5.2 Environmental Monitoring
Not Defined
80% of ambient air quality monitoring is uninterrupted and continuous.
Not Defined
80% of water quality samples are collected & analyzed within authorized timelines.
Monitoring/No Info
CC.5.3 Environmental Safety
Not Defined
80% of hazardous structures are demolished within 45 days of authorization.
Not Defined
Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.