• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • CC.1.2 Field Investigations
  • CC.1.1 Building Standards
  • CC.2.1 Animal Shelter
  • CC.2.2 Field Operations
  • CC.3.1 Contract Management
  • CC.3.2 Drop-Off Stations
  • CC.3.3 Abatement & Enforcement
  • CC.4.1 Plan Review, Permitting, & Health Inspections
  • CC.4.2 Disease Monitoring & Education
  • CC.5.1 Environmental Investigations
  • CC.5.2 Environmental Monitoring
  • CC.5.3 Environmental Safety
  • CC.1.1 Building Standards
  • CC.1.2 Field Investigations
  • CC.2.1 Animal Shelter
  • CC.2.2 Field Operations
  • CC.3.1 Contract Management
  • CC.3.2 Drop-Off Stations
  • CC.3.3 Abatement & Enforcement
  • CC.4.1 Plan Review, Permitting, & Health Inspections
  • CC.4.2 Disease Monitoring & Education
  • CC.5.1 Environmental Investigations
  • CC.5.2 Environmental Monitoring
  • CC.5.3 Environmental Safety
  • 70% of Code Ranger violations are owner abated without involvement from a code officer
  • Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
  • 95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
  • Present an average of 10 structure cases monthly at Municipal Court
  • # of animals altered (spayed or neutered)
  • Live Release Rate greater than 90%
  • % of stray dogs returned to owner in the field
  • % of priority 1 calls responded to within 24 hours
  • <1 missed waste collection per 1000 households.
  • 25% of waste diverted from landfills.
  • Average pounds of waste collected per household.
  • Increase # of visits to Drop-Off Stations by 5% annually.
  • # linear miles abated by litter crews.
  • Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
  • 95% of all permitted food establishments have a passing score.
  • 95% of all food-related illness complaints are investigated on same day as notification.
  • 95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
  • Ensure an average of 4 inspections per officer, per day.
  • Consumer health inspection backlog of less than 700.
  • Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
  • % of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
  • Percent of Priority 1 and Priority 2 cases on Commercial Properties
  • 100% of high-priority environmental calls responded to within 24 hours.
  • 80% of routine investigations completed within authorized timelines.
  • 80% of ambient air quality monitoring is uninterrupted and continuous.
  • 80% of water quality samples are collected & analyzed within authorized timelines.
  • 80% of hazardous structures are demolished within 45 days of authorization.
  • Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.
  • Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
  • 95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
  • Present an average of 10 structure cases monthly at Municipal Court
  • 70% of Code Ranger violations are owner abated without involvement from a code officer
  • # of animals altered (spayed or neutered)
  • Live Release Rate greater than 90%
  • % of stray dogs returned to owner in the field
  • % of priority 1 calls responded to within 24 hours
  • <1 missed waste collection per 1000 households.
  • 25% of waste diverted from landfills.
  • Average pounds of waste collected per household.
  • Increase # of visits to Drop-Off Stations by 5% annually.
  • Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
  • # linear miles abated by litter crews.
  • 95% of all permitted food establishments have a passing score.
  • 95% of all food-related illness complaints are investigated on same day as notification.
  • 95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
  • Ensure an average of 4 inspections per officer, per day.
  • Consumer health inspection backlog of less than 700.
  • Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
  • % of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
  • Percent of Priority 1 and Priority 2 cases on Commercial Properties
  • 100% of high-priority environmental calls responded to within 24 hours.
  • 80% of routine investigations completed within authorized timelines.
  • 80% of ambient air quality monitoring is uninterrupted and continuous.
  • 80% of water quality samples are collected & analyzed within authorized timelines.
  • 80% of hazardous structures are demolished within 45 days of authorization.
  • Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.
  • 80% of new cases presented to the Building Standards Commission are priority 1 hazardous structures (candidates for demolition) (ARCHIVE)
  • 80% of neighborhood code investigations are priority 1 or 2 violations. (ARCHIVE)
  • 95% of open/vacant structures are secured within 30 days. (ARCHIVE)
  • Increase the # of violations issued by Code Rangers by 5% annually. (ARCHIVE)
  • (ARCHIVE) Increase annual revenue generated by the Multi-Family Rental Registration Program by 5%.
  • (ARCHIVE) % of intakes that arrive microchipped
  • (ARCHIVED) 100% public education/outreach in West Nile Virus affected neighborhoods occurs within 1 day.
  • (ARCHIVED) Reduce the # of hazardous structure cases by 15% annually.

SCORECARD: 6-month Rolling Status (ACM Report)

CC-Code Compliance
Divisions Service Areas Measure ID Measures Reporting Frequency Series Name Series Status Analysis
Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21
1. Code Enforcement
Monitoring/No Info
CC.1.1 Building Standards
922937
Not Defined
Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
Monthly-FY
Actual
Overall Target
High Variance (FY Target)
Low Variance
922940
Not Defined
95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
Monthly-FY
Actual
Overall Target
High Variance (FY Target)
Low Variance
# open secured within 30 days
Total # open or vacant structures
922941
Not Defined
Present an average of 10 structure cases monthly at Municipal Court
Monthly-FY
Actual
Overall Target
High Variance (FY Target)
Low Variance
Monitoring/No Info
CC.1.2 Field Investigations
369587
Not Defined
70% of Code Ranger violations are owner abated without involvement from a code officer
Default
% Change YOY (FYTD Total)
-37.41%
-41.41%
-47.66%
-51.82%
-55.86%
Actual
42.00
53.00
73.00
% Change YOY (Actual)
2. Animal Services
Monitoring/No Info
CC.2.1 Animal Shelter
368806
Not Defined
# of animals altered (spayed or neutered)
Monthly-FY
Total # animals altered (surgeries)
675.00
546.00
Total # of animals altered (FYTD)
4,278.00
4,824.00
4,824.00
4,824.00
4,824.00
YOY % Change
62.65%
28.77%
368805
Not Defined
Live Release Rate greater than 90%
Monthly-FY
Live Release Rate
97.85%
94.31%
FYTD Live Release Rate
99.50%
99.57%
99.57%
99.57%
99.57%
Monitoring/No Info
CC.2.2 Field Operations
360153
Not Defined
% of stray dogs returned to owner in the field
Monthly-FY
Actual
22.79%
16.03%
FYTD Actual
27.95%
26.39%
26.39%
26.39%
26.39%
360154
Not Defined
% of priority 1 calls responded to within 24 hours
Monthly-FY
Actual
100.00%
FYTD Actual
100.00%
100.00%
100.00%
100.00%
100.00%
3. Solid Waste
Monitoring/No Info
CC.3.1 Contract Management
369730
Not Defined
<1 missed waste collection per 1000 households.
Monthly-FY
Actual
1.37
1.19
369731
Not Defined
25% of waste diverted from landfills.
Monthly-FY
Actual
FYTD Actual
19.85%
19.85%
19.85%
19.85%
19.85%
369732
Not Defined
Average pounds of waste collected per household.
Monthly-FY
Average lbs per household per week
79.83
69.94
Monitoring/No Info
CC.3.2 Drop-Off Stations
369733
Not Defined
Increase # of visits to Drop-Off Stations by 5% annually.
Monthly-FY
FYTD Actual
169,267.00
169,267.00
169,267.00
169,267.00
169,267.00
Actual
% Change (YOY FYTD Actual)
5.52%
-14.25%
-27.01%
-34.89%
-41.29%
% Change (YOY)
408168
Not Defined
Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
Default
FYTD Total volume
1,085,017.00
1,085,017.00
1,085,017.00
1,085,017.00
1,085,017.00
FYTD Total households
Total volume
Total households
Monitoring/No Info
CC.3.3 Abatement & Enforcement
369734
Not Defined
# linear miles abated by litter crews.
Monthly-FY
FYTD Actual
2,223.50
2,223.50
2,223.50
2,223.50
2,223.50
Actual
479.00
422.50
4. Consumer Health
Monitoring/No Info
CC.4.1 Plan Review, Permitting, & Health Inspections
360128
Not Defined
95% of all permitted food establishments have a passing score.
Quarterly-FY
% with a passing health inspection score
 
 
 
 
360129
Not Defined
95% of all food-related illness complaints are investigated on same day as notification.
Quarterly-FY
Actual
 
 
 
 
FYTD Actual
 
 
100.00%
 
 
360130
Not Defined
95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
Monthly-FY
Actual
FYTD Actual
57.03%
48.27%
48.27%
48.27%
48.27%
360131
Not Defined
Ensure an average of 4 inspections per officer, per day.
Quarterly-FY
Actual
 
 
 
 
360132
Not Defined
Consumer health inspection backlog of less than 700.
Monthly-FY
Actual
1,518.00
1,638.00
Monitoring/No Info
CC.4.2 Disease Monitoring & Education
360133
Not Defined
Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
Quarterly-FY
Actual
 
 
 
 
FYTD Actual
 
 
100.00%
 
 
360134
Not Defined
% of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
Monthly-FY
Actual
FYTD Actual
545818
Not Defined
Percent of Priority 1 and Priority 2 cases on Commercial Properties
Monthly-FY
% of priority 1 & 2 violations
92.18%
# of priority 1 and 2 violations
613.00
567.00
total # of violations
665.00
632.00
5. Environmental Management
Monitoring/No Info
CC.5.1 Environmental Investigations
396826
Not Defined
100% of high-priority environmental calls responded to within 24 hours.
Quarterly-FY
Actual
 
 
 
 
FYTD Actual
 
 
 
 
396827
Not Defined
80% of routine investigations completed within authorized timelines.
Annual-FY
Actual
 
 
 
 
 
Monitoring/No Info
CC.5.2 Environmental Monitoring
396828
Not Defined
80% of ambient air quality monitoring is uninterrupted and continuous.
Quarterly-FY
Actual
 
 
 
 
FYTD Actual
 
 
 
 
396829
Not Defined
80% of water quality samples are collected & analyzed within authorized timelines.
Annual-FY
Actual
 
 
 
 
 
Monitoring/No Info
CC.5.3 Environmental Safety
396831
Not Defined
80% of hazardous structures are demolished within 45 days of authorization.
Monthly-FY
Actual
396830
Not Defined
Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.
Default
FYTD Actual
Actual
% change YOY