Scorecards
SCORECARD: Department Overview
SCORECARD: Red Status Details
SCORECARD: 12-month Rolling Status
SCORECARD: 6-month Rolling Status (ACM Report)
DASHBOARD: All Charts
REFERENCE: Measure Info
Fort Worth Department Performance Scorecards (Current)
AV-Aviation
CAO-City Attorney's Office
CSO-City Secretary's Office
FD-Fire Department
CC-Code Compliance
CMO-City Manager's Office
PARD-Parks & Recreation
CPE-Communications
ED-Economic Development
FMS-Financial Mgmt Services
HR-Human Resources
IA-Internal Audit
ITS-Information Technology
LIB-Library
MC-Municipal Court
NS-Neighborhood Services
P&D-Planning & Development
P&DA-Planning & Data Analytics
PD-Police Department
PE-Public Events
PM-Property Management
TPW - Transportation / Public Works
WTR-Water
D&I - Diversity and Inclusion
DS- Development Services
Service Areas
CC.1.2 Field Investigations
CC.1.1 Building Standards
CC.2.1 Animal Shelter
CC.2.2 Field Operations
CC.3.1 Contract Management
CC.3.2 Drop-Off Stations
CC.3.3 Abatement & Enforcement
CC.4.1 Plan Review, Permitting, & Health Inspections
CC.4.2 Disease Monitoring & Education
CC.5.1 Environmental Investigations
CC.5.2 Environmental Monitoring
CC.5.3 Environmental Safety
CC.1.1 Building Standards
CC.1.2 Field Investigations
CC.2.1 Animal Shelter
CC.2.2 Field Operations
CC.3.1 Contract Management
CC.3.2 Drop-Off Stations
CC.3.3 Abatement & Enforcement
CC.4.1 Plan Review, Permitting, & Health Inspections
CC.4.2 Disease Monitoring & Education
CC.5.1 Environmental Investigations
CC.5.2 Environmental Monitoring
CC.5.3 Environmental Safety
Measures
70% of Code Ranger violations are owner abated without involvement from a code officer
Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
Present an average of 10 structure cases monthly at Municipal Court
# of animals altered (spayed or neutered)
Live Release Rate greater than 90%
% of stray dogs returned to owner in the field
% of priority 1 calls responded to within 24 hours
<1 missed waste collection per 1000 households.
25% of waste diverted from landfills.
Average pounds of waste collected per household.
Increase # of visits to Drop-Off Stations by 5% annually.
# linear miles abated by litter crews.
Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
95% of all permitted food establishments have a passing score.
95% of all food-related illness complaints are investigated on same day as notification.
95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
Ensure an average of 4 inspections per officer, per day.
Consumer health inspection backlog of less than 700.
Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
% of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
Percent of Priority 1 and Priority 2 cases on Commercial Properties
100% of high-priority environmental calls responded to within 24 hours.
80% of routine investigations completed within authorized timelines.
80% of ambient air quality monitoring is uninterrupted and continuous.
80% of water quality samples are collected & analyzed within authorized timelines.
80% of hazardous structures are demolished within 45 days of authorization.
Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.
Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
Present an average of 10 structure cases monthly at Municipal Court
70% of Code Ranger violations are owner abated without involvement from a code officer
# of animals altered (spayed or neutered)
Live Release Rate greater than 90%
% of stray dogs returned to owner in the field
% of priority 1 calls responded to within 24 hours
<1 missed waste collection per 1000 households.
25% of waste diverted from landfills.
Average pounds of waste collected per household.
Increase # of visits to Drop-Off Stations by 5% annually.
Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
# linear miles abated by litter crews.
95% of all permitted food establishments have a passing score.
95% of all food-related illness complaints are investigated on same day as notification.
95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
Ensure an average of 4 inspections per officer, per day.
Consumer health inspection backlog of less than 700.
Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
% of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
Percent of Priority 1 and Priority 2 cases on Commercial Properties
100% of high-priority environmental calls responded to within 24 hours.
80% of routine investigations completed within authorized timelines.
80% of ambient air quality monitoring is uninterrupted and continuous.
80% of water quality samples are collected & analyzed within authorized timelines.
80% of hazardous structures are demolished within 45 days of authorization.
Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.
80% of new cases presented to the Building Standards Commission are priority 1 hazardous structures (candidates for demolition) (ARCHIVE)
80% of neighborhood code investigations are priority 1 or 2 violations. (ARCHIVE)
95% of open/vacant structures are secured within 30 days. (ARCHIVE)
Increase the # of violations issued by Code Rangers by 5% annually. (ARCHIVE)
(ARCHIVE) Increase annual revenue generated by the Multi-Family Rental Registration Program by 5%.
(ARCHIVE) % of intakes that arrive microchipped
(ARCHIVED) 100% public education/outreach in West Nile Virus affected neighborhoods occurs within 1 day.
(ARCHIVED) Reduce the # of hazardous structure cases by 15% annually.
CC.2.1 Animal Shelter
CC-Code Compliance
Purpose Statement
The Animal Shelter intakes and houses stray, owner surrendered and impounded animals. It operates adoption centers, spay/neuter and medical treatment clinics, and administers pet foster and rescue programs.
Parents
Safety
Key Focus Areas
Measures
# of animals altered (spayed or neutered)
CC-Code Compliance
Live Release Rate greater than 90%
CC-Code Compliance
Analysis
Sep-21
Performance Liaison
Service Area Performance Manager