Scorecards
SCORECARD: Department Overview
SCORECARD: Red Status Details
SCORECARD: 12-month Rolling Status
SCORECARD: 6-month Rolling Status (ACM Report)
DASHBOARD: All Charts
REFERENCE: Measure Info
Fort Worth Department Performance Scorecards (Current)
AV-Aviation
CAO-City Attorney's Office
CSO-City Secretary's Office
FD-Fire Department
CC-Code Compliance
CMO-City Manager's Office
PARD-Parks & Recreation
CPE-Communications
ED-Economic Development
FMS-Financial Mgmt Services
HR-Human Resources
IA-Internal Audit
ITS-Information Technology
LIB-Library
MC-Municipal Court
NS-Neighborhood Services
P&D-Planning & Development
P&DA-Planning & Data Analytics
PD-Police Department
PE-Public Events
PM-Property Management
TPW - Transportation / Public Works
WTR-Water
D&I - Diversity and Inclusion
DS- Development Services
Service Areas
CC.1.2 Field Investigations
CC.1.1 Building Standards
CC.2.1 Animal Shelter
CC.2.2 Field Operations
CC.3.1 Contract Management
CC.3.2 Drop-Off Stations
CC.3.3 Abatement & Enforcement
CC.4.1 Plan Review, Permitting, & Health Inspections
CC.4.2 Disease Monitoring & Education
CC.5.1 Environmental Investigations
CC.5.2 Environmental Monitoring
CC.5.3 Environmental Safety
CC.1.1 Building Standards
CC.1.2 Field Investigations
CC.2.1 Animal Shelter
CC.2.2 Field Operations
CC.3.1 Contract Management
CC.3.2 Drop-Off Stations
CC.3.3 Abatement & Enforcement
CC.4.1 Plan Review, Permitting, & Health Inspections
CC.4.2 Disease Monitoring & Education
CC.5.1 Environmental Investigations
CC.5.2 Environmental Monitoring
CC.5.3 Environmental Safety
Measures
70% of Code Ranger violations are owner abated without involvement from a code officer
Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
Present an average of 10 structure cases monthly at Municipal Court
# of animals altered (spayed or neutered)
Live Release Rate greater than 90%
% of stray dogs returned to owner in the field
% of priority 1 calls responded to within 24 hours
<1 missed waste collection per 1000 households.
25% of waste diverted from landfills.
Average pounds of waste collected per household.
Increase # of visits to Drop-Off Stations by 5% annually.
# linear miles abated by litter crews.
Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
95% of all permitted food establishments have a passing score.
95% of all food-related illness complaints are investigated on same day as notification.
95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
Ensure an average of 4 inspections per officer, per day.
Consumer health inspection backlog of less than 700.
Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
% of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
Percent of Priority 1 and Priority 2 cases on Commercial Properties
100% of high-priority environmental calls responded to within 24 hours.
80% of routine investigations completed within authorized timelines.
80% of ambient air quality monitoring is uninterrupted and continuous.
80% of water quality samples are collected & analyzed within authorized timelines.
80% of hazardous structures are demolished within 45 days of authorization.
Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.
Present and average of 10 new structure cases presented to the Building Standards Commission (candidates for demolition) monthly
95% of the Multi-Family properties that receive a failing periodic score receive a passing score at the next required inspection
Present an average of 10 structure cases monthly at Municipal Court
70% of Code Ranger violations are owner abated without involvement from a code officer
# of animals altered (spayed or neutered)
Live Release Rate greater than 90%
% of stray dogs returned to owner in the field
% of priority 1 calls responded to within 24 hours
<1 missed waste collection per 1000 households.
25% of waste diverted from landfills.
Average pounds of waste collected per household.
Increase # of visits to Drop-Off Stations by 5% annually.
Volume of household hazardous wastes (HHW) collected by the Environmental Collection Center (ECC) and number of households served.
# linear miles abated by litter crews.
95% of all permitted food establishments have a passing score.
95% of all food-related illness complaints are investigated on same day as notification.
95% of required inspections at the highest risk permitted Restaurants, Daycares, Pools, and Motels & Hotels are completed.
Ensure an average of 4 inspections per officer, per day.
Consumer health inspection backlog of less than 700.
Respond to 100% of mosquito disease citizen concerns within 24 hours or less.
% of surveillance and larvacide proceedings initiated within 24 hours of complaint at reported sites or affected West Nile Virus areas (mosquito or human cases).
Percent of Priority 1 and Priority 2 cases on Commercial Properties
100% of high-priority environmental calls responded to within 24 hours.
80% of routine investigations completed within authorized timelines.
80% of ambient air quality monitoring is uninterrupted and continuous.
80% of water quality samples are collected & analyzed within authorized timelines.
80% of hazardous structures are demolished within 45 days of authorization.
Volume of hazardous, non-hazardous, universal, or biological/special wastes generated by City of Fort Worth operations.
80% of new cases presented to the Building Standards Commission are priority 1 hazardous structures (candidates for demolition) (ARCHIVE)
80% of neighborhood code investigations are priority 1 or 2 violations. (ARCHIVE)
95% of open/vacant structures are secured within 30 days. (ARCHIVE)
Increase the # of violations issued by Code Rangers by 5% annually. (ARCHIVE)
(ARCHIVE) Increase annual revenue generated by the Multi-Family Rental Registration Program by 5%.
(ARCHIVE) % of intakes that arrive microchipped
(ARCHIVED) 100% public education/outreach in West Nile Virus affected neighborhoods occurs within 1 day.
(ARCHIVED) Reduce the # of hazardous structure cases by 15% annually.
CC.1.2 Field Investigations
CC-Code Compliance
Purpose Statement
To preserve and enhance public health, welfare and safety through services that focus on education, prevention, compliance, and community partnerships.
Parents
Safety
Key Focus Areas
Measures
70% of Code Ranger violations are owner abated without involvement from a code officer
CC-Code Compliance
Analysis
Sep-21
Performance Liaison
Service Area Performance Manager