CODE-EMD manages the collection, storage, transportation, and disposal of hazardous, non-hazardous, universal, biological/special wastes generated by day-to-day City operations located at City-owned or operated facilities. Management is governed by the state and federal regulating agencies (TCEQ/US EPA). Waste categories are defined by state and federal law. Hazardous waste are designated due to inherent charactestics, such as flammability, their harmful nature, or the processes that create them. Non-hazardous wastes include those industrial wastes which require special handling or disposal, but don't reach the threshold to be considered hazardous. Universal wastes are hazardous, and must be disposed of properly, but are so common they fall into their own category. Fluorescent lights and paint are Universal Wastes. Special/biological wastes are non-hazardous but require special handling and/or disposal methods. Wastes containing bodily fluids collected from city fire stations fall under this category. Picking up and properly disposing waste generated at each individual site is crucial in maintaining the City's overall generator status, which is important for avoiding additional regulatory and financial impacts. This measurement will ensure appropriate customer service to EMD's internal customers, who are essential partners in maintaining the City's compliance with environmental regulations. This measure is a straight output with no target and is not evaluated. 

Not being evaluated.

For tracking requests for service from City-owned facilities staff call log will be utilized. Requests for service come in to EMD through administrative staff. Those staff then input the appropriate information into call log for assigned staff to respond. Volumes are measured at the time of disposal and recorded on invoices and spreadsheet tracking systems.

Actual = hazardous + non-hazardous + special