• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • Action Items
  • DASHBOARD: All Charts
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • CSO.1.1 Elected/Appointed Official Management
  • CSO.1.2 Legislative Document Management
  • CSO.1.3 Public Information
  • CSO.2.1 Information Inventory, Retention, & Disposition
  • *90% of City Council presentation materials available on Granicus system within 4 days of meetings.
  • *Scan 5,000 documents into Laserfiche annually.
  • *95% of City Council & Corporation Board meeting minutes finalized within 4 days of meetings.
  • 90% of contracts processed/scanned/indexed/filed within 4 days of receipt.
  • *80% of Ordinances & Resolutions processed within 5 days of Council meeting.
  • *90% of contracts processed/scanned/indexed/filed within 4 days of receipt.
  • *Process Public Information Requests within 6.5 business days (median)
  • 85% of public information request liaisons are current with training requirements.
  • *# of Public Information Requests processed
  • *Destroy 8,000 cubic feet of records according to legal process.
  • Increase the number of city divisions using LaserFiche to store and provide access to their records/documents
  • (ARCHIVE) Advice/support provided to departments

SCORECARD: Department Overview

CSO-City Secretary's Office
Divisions Service Areas Measures
1. City Secretary
On Target
CSO.1.1 Elected/Appointed Official Management
Monitoring/No Info
*90% of City Council presentation materials available on Granicus system within 4 days of meetings.
Monitoring/No Info
*Scan 5,000 documents into Laserfiche annually.
Monitoring/No Info
*95% of City Council & Corporation Board meeting minutes finalized within 4 days of meetings.
Monitoring/No Info
90% of contracts processed/scanned/indexed/filed within 4 days of receipt.
On Target
CSO.1.2 Legislative Document Management
Monitoring/No Info
*80% of Ordinances & Resolutions processed within 5 days of Council meeting.
Monitoring/No Info
*90% of contracts processed/scanned/indexed/filed within 4 days of receipt.
On Target
CSO.1.3 Public Information
Monitoring/No Info
*Process Public Information Requests within 6.5 business days (median)
Monitoring/No Info
85% of public information request liaisons are current with training requirements.
Not Defined
*# of Public Information Requests processed
2. Records & Information Management
Monitoring/No Info
CSO.2.1 Information Inventory, Retention, & Disposition
Insufficient Progress
*Destroy 8,000 cubic feet of records according to legal process.
Not Defined
Increase the number of city divisions using LaserFiche to store and provide access to their records/documents