The RIM Office provides advice/support to every department, reinforcing best practices and compliance in all areas of retention, policies & procedures, access & indexing, compliance & accountability, disposal, and public information.  Monitoring levels of respective departmental contact highlights areas of participation and potential need and encourages consistent and compliant records management practices. Data is gathered and compiled in a standardized cycle greater than ten calendar days, therefore this data is reported 1 month in arrears. 

Each RIM staff member creates a monthly report of advice/support provided to departments.  The senior records analyst combines this data into a spreadsheet and pie chart that illustrate departmental contact and subject areas.