Expanding the use of Laserfiche as the City's Enterprise Information Management Solution is a critical means of maximizing business effectiveness and efficiency, enhancing transparency and repsonsiveness to the public, and increasing inter-departmental collaboration and sharing of information Citywide.

Based on team efforts involving the Records and Information Management Office, IT Solutions, and department staff, projects involving Laserfiche are chronicled and counted by RIM staff.

Actual = (# of current users/# of potential users)