Scorecards
SCORECARD: Department Overview
SCORECARD: Red Status Details
SCORECARD: 12-month Rolling Status
SCORECARD: 6-month Rolling Status (ACM Report)
DASHBOARD: All Charts
DASHBOARD: Public Services
REFERENCE: Measure Info
Fort Worth Department Performance Scorecards (Current)
AV-Aviation
CAO-City Attorney's Office
CSO-City Secretary's Office
FD-Fire Department
CC-Code Compliance
CMO-City Manager's Office
PARD-Parks & Recreation
CPE-Communications
ED-Economic Development
FMS-Financial Mgmt Services
HR-Human Resources
IA-Internal Audit
ITS-Information Technology
LIB-Library
MC-Municipal Court
NS-Neighborhood Services
P&D-Planning & Development
P&DA-Planning & Data Analytics
PD-Police Department
PE-Public Events
PM-Property Management
TPW - Transportation / Public Works
WTR-Water
D&I - Diversity and Inclusion
DS- Development Services
Service Areas
LIB.1.1 Branch/Neighborhood Services
LIB.1.2 Youth & Teen Services
LIB.1.3 Urban Services (ARCHIVE)
LIB.2.1 Circulation
LIB.2.2 Communications & Marketing
Measures
Maintain # of visits to branch libraries from previous year.
Maintain hours of computer use inside libraries.
Increase checkout of library materials
Promote local music through increased use of the new Amplify817 service
Increase number of residents with an active library card
% of new library card registrations initiated electronically.
Percentage of circulations completed with Express Checkout kiosks stations
Increase the number of library cards issued by 5%
(Archive) 90% of customers are satisfied with Fort Worth libraries.
(Archive) 80% of parents agree that library programs contribute to their children's education.
(Archive) 80% of parents surveyed agree that as a result of attending library programs, their children will likely read more.
Maintain # of workforce development training & educational opportunities offered.
Increase number of items digitized by 5%.
# of hotspot checkouts
# of Passport applications processed.
(ARCHIVED) Increase the # of Spanish materials added to the collection by 5% annually.
(ARCHIVED) Library material turnover rate.
(Archived) Increase Youth and Teen material circulation by 2%.
(Archived) 80% of parents agree that library programs help their children understand the importance of reading.
(Archived) % of customers satisfied with materials available in the library collection.
(Archived) Increase circulation of electronic materials by 2%.
(ARCHIVED) Increase # of speakers bureau presentations made by 10%.
(ARCHIVED) % of available library rental space hours used by paying customers
(Archived) Increase attendance at Local History, Archives & Genealogy programs by 2%.
(ARCHIVED) Increase # of social media followers by 2% each quarter.
(ARCHIVED) Average Internet usage (session) per terminal
(Archived) Increase average attendance at educational programs, classes and workshops for youth and teen age groups.
SCORECARD: Red Status Details
LIB-Library