• SCORECARD: Department Overview
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • DASHBOARD: All Charts
  • DASHBOARD: Public Services
  • REFERENCE: Measure Info
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • LIB.1.1 Branch/Neighborhood Services
  • LIB.1.2 Youth & Teen Services
  • LIB.1.3 Urban Services (ARCHIVE)
  • LIB.2.1 Circulation
  • LIB.2.2 Communications & Marketing
  • Maintain # of visits to branch libraries from previous year.
  • Maintain hours of computer use inside libraries.
  • Increase checkout of library materials
  • Promote local music through increased use of the new Amplify817 service
  • Increase number of residents with an active library card
  • % of new library card registrations initiated electronically.
  • Percentage of circulations completed with Express Checkout kiosks stations
  • Increase the number of library cards issued by 5%
  • (Archive) 90% of customers are satisfied with Fort Worth libraries.
  • (Archive) 80% of parents agree that library programs contribute to their children's education.
  • (Archive) 80% of parents surveyed agree that as a result of attending library programs, their children will likely read more.
  • Maintain # of workforce development training & educational opportunities offered.
  • Increase number of items digitized by 5%.
  • # of hotspot checkouts
  • # of Passport applications processed.
  • (ARCHIVED) Increase the # of Spanish materials added to the collection by 5% annually.
  • (ARCHIVED) Library material turnover rate.
  • (Archived) Increase Youth and Teen material circulation by 2%.
  • (Archived) 80% of parents agree that library programs help their children understand the importance of reading.
  • (Archived) % of customers satisfied with materials available in the library collection.
  • (Archived) Increase circulation of electronic materials by 2%.
  • (ARCHIVED) Increase # of speakers bureau presentations made by 10%.
  • (ARCHIVED) % of available library rental space hours used by paying customers
  • (Archived) Increase attendance at Local History, Archives & Genealogy programs by 2%.
  • (ARCHIVED) Increase # of social media followers by 2% each quarter.
  • (ARCHIVED) Average Internet usage (session) per terminal
  • (Archived) Increase average attendance at educational programs, classes and workshops for youth and teen age groups.

SCORECARD: Department Overview

LIB-Library
Divisions Service Areas Measures
1: Public Services
Insufficient Progress
LIB.1.1 Branch/Neighborhood Services
On Target
Maintain # of visits to branch libraries from previous year.
Not Defined
Maintain hours of computer use inside libraries.
On Target
Increase checkout of library materials
Not Defined
Promote local music through increased use of the new Amplify817 service
Not Defined
Increase number of residents with an active library card
Monitoring/No Info
LIB.1.2 Youth & Teen Services
 
Insufficient Progress
LIB.1.3 Urban Services (ARCHIVE)
 
2: System-Wide Services
Monitoring/No Info
LIB.2.1 Circulation
Not Defined
% of new library card registrations initiated electronically.
Not Defined
Percentage of circulations completed with Express Checkout kiosks stations
Not Defined
Increase the number of library cards issued by 5%
Monitoring/No Info
LIB.2.2 Communications & Marketing