| | (ARCHIVED) Increase # of social media followers by 2% each quarter.LIB-Library |
Analysis | |
Measure Definition & Importance |
This measure reflects the number of customers engaging with the Library through various social media tools (Facebook, Twitter, and Pinterest). Increasing this progressive engagement method promotes the library and services the way more customers prefer today. The target is based on an increase from previous year.
# of social media followers by site |
Change in social media followers (by quarter) |
Service Areas |
Attachments |
Total # of social media followers |
Measure Data | Last Calculated 5 months ago |
Data Source Details & Calculation Information |
Jennifer Demas receives reports from the various vendors for each of these social media tools and she generates a report that is sent to Paul Orr.
Actual = Facebook + Twitter + Pinterest
LV = previous period actual
HV = LV +2%
Measure Type |
Target Type |
Measure ID |