| | Maintain # of visits to branch libraries from previous year.LIB-Library |
Measure Definition & Importance |
People visit libraries to access to check out materials, use computers, or attend programs, classes or meetings. Each visit to each library is counted and reported. The visit counts from all library locations across the city identify trends over time help determine if programs and services meet public interest and need at various library locations. These trends may also be compared or correlated with trends of other measures such as number of checkouts or number of computer uses to understand how visitors use the library. The FY2015 visit count was less than the previous year in FY2014. Therefore the FY2016 target was based on maintaining the FY2015 count (based on previous year's actual).
Analysis | |
Current FY21 total is 24% less than previous FY20. This reflects several factors: impact of the pandemic and closed branch libraries, and reduced hours of service at libraries that were open. Another factor is that the vendor and automated system used to collect and report visits was changed between fiscal years. Current fiscal year stats reflect and newer system that is considered to be more precise; Therefore comparisons of the stats between FY has limited value. New base trends are being established for each library location using the new system and reporting tools.
# of visits to branch libraries (YOY) |
# of visits to branch libraries (YOY) (Copy) |
Service Areas |
# of visits to branch libraries |
Attachments |
Measure Data | Last Calculated a month ago |
Performance Liaison |
| PO | Paul Orr (LIB-Library) |
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Data Owner |
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