• SCORECARD: Department Overview
  • Category View
  • SCORECARD: Status Details
  • SCORECARD: Red Status Details
  • SCORECARD: 12-month Rolling Status
  • DASHBOARD: All Charts
  • ALIGNMENT: Key Focus Areas
  • REFERENCE: Measure Info
  • SCORECARD: 6-month Rolling Status (ACM Report)
  • Fort Worth Department Performance Scorecards (Current)
  • AV-Aviation
  • CAO-City Attorney's Office
  • CSO-City Secretary's Office
  • FD-Fire Department
  • CC-Code Compliance
  • CMO-City Manager's Office
  • PARD-Parks & Recreation
  • CPE-Communications
  • ED-Economic Development
  • FMS-Financial Mgmt Services
  • HR-Human Resources
  • IA-Internal Audit
  • ITS-Information Technology
  • LIB-Library
  • MC-Municipal Court
  • NS-Neighborhood Services
  • P&D-Planning & Development
  • P&DA-Planning & Data Analytics
  • PD-Police Department
  • PE-Public Events
  • PM-Property Management
  • TPW - Transportation / Public Works
  • WTR-Water
  • D&I - Diversity and Inclusion
  • DS- Development Services
  • PDA.1.2 Strategic Management & Performance Measurement
  • PBD.1.3 Process Improvement
  • PBD.2.1 Budget Development
  • PBD.2.2 Budget Monitoring
  • PDA.2.3 Forecast & Analysis
  • P&D.1.1 Comprehensive Planning
  • P&D.1.2 Land Use & Design
  • P&D.1.3 Capital Projects
  • PBD.1.1 Employee Performance
  • P&D.3.1 Pre-Development Services
  • (FWEU/Training - will move to separate scorecard)
  • Increase the number of KPIs that are outcome measures to 70%
  • % of departments that have Performance Liaisons attend at least 2 ClearPoint training sessions per year
  • I know how my department measures its success (Employee survey)
  • # of monthly ClearPoint users
  • # of employees who have completed Lean training
  • Savings as a result of employee Lean Projects
  • My department is receptive to change (Employee Survey)
  • GFOA budget award score.
  • % variance in all fund projections as compared to actuals.
  • Accuracy of appropriated ordinances
  • % of budget journal entries that are accurate.
  • M & C budget journal entries completed within 1 week.
  • % variance in sales tax: original budget v actual receipts.
  • % variance in property tax: original budget v actual receipts.
  • Add at least 750 residential units within designated mixed-use and urban residential areas.
  • Building permit value within designated mixed-used areas
  • 80% of City Council zoning decisions are consistent with the Comprehensive Plan.
  • 90% of City Plan Commission decisions are consistent with Development Review Committee recommendations.
  • Invest $9.7 million dollars in properties with historic designation.
  • I understand how my work impacts the City's goals (Employee Survey)
  • The City's organizational culture encourages new ideas (Employee Survey)
  • % of CFA's that had a Pre-Development Conference
  • CFA's processed and total valuation
  • # of employees trained by competency
  • 95% of residential transportation impact fee analysis are completed within 7 working days.
  • # of classes held by competency
  • (ARCHIVED) 90% of performance measures training sessions rated "good" or "excellent"
  • (ARCHIVED) Increase % of KPIs that are updated on schedule
  • Number of Facilitated Projects
  • Average permitting review time for m+ projects
  • (ARCHIVED) Achieve $300,000 in cost savings/avoidance through Lean Six Sigma projects
  • (ARCHIVED) Achieve 25,000 hours of productivity savings through Lean Six Sigma projects
  • MASTER MEASURE LAYOUT TEMPLATE
  • CFA/IPRC/Greehsheet percentage completed within 104 days
  • Average time to issue permits for Economic Development
  • (ARCHIVED) % of CFA's that had a Pre-Development Conference

ALIGNMENT: Key Focus Areas

P&DA-Planning & Data Analytics
Service Areas Parents
Insufficient Progress
P&D.1.1 Comprehensive Planning
Not Defined
Livability
Key Focus Areas
Lagging
PBD.1.1 Employee Performance
Not Defined
High Performing Government
Key Focus Areas
Not Defined
P&D.1.2 Land Use & Design
Not Defined
Livability
Key Focus Areas
Monitoring/No Info
PDA.1.2 Strategic Management & Performance Measurement
Not Defined
High Performing Government
Key Focus Areas
Not Defined
P&D.1.3 Capital Projects
Not Defined
Livability
Key Focus Areas
Monitoring/No Info
PBD.1.3 Process Improvement
Not Defined
High Performing Government
Key Focus Areas
Monitoring/No Info
PBD.2.1 Budget Development
Not Defined
High Performing Government
Key Focus Areas
Monitoring/No Info
PBD.2.2 Budget Monitoring
Not Defined
High Performing Government
Key Focus Areas
Lagging
P&D.3.1 Pre-Development Services
Not Defined
Maintenance & Growth
Key Focus Areas
Not Defined
DS.3.1 Contract Management Section
DS- Development Services
Monitoring/No Info
PDA.2.3 Forecast & Analysis
Not Defined
High Performing Government
Key Focus Areas
Not Defined
(FWEU/Training - will move to separate scorecard)