Department Performance Reports Final

SCORECARD: Department Overview
Category View
SCORECARD: Status Details
SCORECARD: Red Status Details
SCORECARD: 12-month Rolling Status
DASHBOARD: All Charts
ALIGNMENT: Key Focus Areas
REFERENCE: Measure Info
SCORECARD: 6-month Rolling Status (ACM Report)

Fort Worth Department Performance Scorecards (Current)
AV-Aviation
CAO-City Attorney's Office
CSO-City Secretary's Office
FD-Fire Department
CC-Code Compliance
CMO-City Manager's Office
PARD-Parks & Recreation
CPE-Communications
ED-Economic Development
FMS-Financial Mgmt Services
HR-Human Resources
IA-Internal Audit
ITS-Information Technology
LIB-Library
MC-Municipal Court
NS-Neighborhood Services
P&D-Planning & Development
P&DA-Planning & Data Analytics
PD-Police Department
PE-Public Events
PM-Property Management
TPW - Transportation / Public Works
WTR-Water
D&I - Diversity and Inclusion
DS- Development Services

PDA.1.2 Strategic Management & Performance Measurement
PBD.1.3 Process Improvement
PBD.2.1 Budget Development
PBD.2.2 Budget Monitoring
PDA.2.3 Forecast & Analysis
P&D.1.1 Comprehensive Planning
P&D.1.2 Land Use & Design
P&D.1.3 Capital Projects
PBD.1.1 Employee Performance
P&D.3.1 Pre-Development Services
(FWEU/Training - will move to separate scorecard)

Increase the number of KPIs that are outcome measures to 70%
% of departments that have Performance Liaisons attend at least 2 ClearPoint training sessions per year
I know how my department measures its success (Employee survey)
# of monthly ClearPoint users
# of employees who have completed Lean training
Savings as a result of employee Lean Projects
My department is receptive to change (Employee Survey)
GFOA budget award score.
% variance in all fund projections as compared to actuals.
Accuracy of appropriated ordinances
% of budget journal entries that are accurate.
M & C budget journal entries completed within 1 week.
% variance in sales tax: original budget v actual receipts.
% variance in property tax: original budget v actual receipts.
Add at least 750 residential units within designated mixed-use and urban residential areas.
Building permit value within designated mixed-used areas
80% of City Council zoning decisions are consistent with the Comprehensive Plan.
90% of City Plan Commission decisions are consistent with Development Review Committee recommendations.
Invest $9.7 million dollars in properties with historic designation.
I understand how my work impacts the City's goals (Employee Survey)
The City's organizational culture encourages new ideas (Employee Survey)
% of CFA's that had a Pre-Development Conference
CFA's processed and total valuation
# of employees trained by competency
95% of residential transportation impact fee analysis are completed within 7 working days.
# of classes held by competency
(ARCHIVED) 90% of performance measures training sessions rated "good" or "excellent"
(ARCHIVED) Increase % of KPIs that are updated on schedule
Number of Facilitated Projects
Average permitting review time for m+ projects
(ARCHIVED) Achieve $300,000 in cost savings/avoidance through Lean Six Sigma projects
(ARCHIVED) Achieve 25,000 hours of productivity savings through Lean Six Sigma projects
MASTER MEASURE LAYOUT TEMPLATE
CFA/IPRC/Greehsheet percentage completed within 104 days
Average time to issue permits for Economic Development
(ARCHIVED) % of CFA's that had a Pre-Development Conference

P&D.1.3 Capital Projects

P&DA-Planning & Data Analytics

Purpose Statement

Parents

Livability
Key Focus Areas

Measures

Analysis

Sep-21

Performance Liaison

Service Area Performance Manager