MEASURE ARCHIVED 2/6/18

Lean projects are continuous improvement efforts by employees that improve customer service, eliminate waste, and reduce rework in our daily processes. These projects have a direct impact on the quality of services offered by the city and provide a cost savings that can be realized via productivity, cost avoidance, and hard savings. Lean training is conducted quarterly, participants in the training are required to complete a project for Lean Certification. The goal is for a project to have a minimum return on investment of $3000.00 hard savings, productivity, or cost avoidance. The results of the projects are reported out at the end of the quarter / training. Some projects will continue to report savings for up to 1 year to demonstrate sustainment. The results of the projects are sum and reported quarterly.

Productivity - Productivity is measured in Full Time Equivalents (FTEs) a reduction in total number of effort hours per hour/day/month required to perform a task. (Time saved from automating or streamlining a process.)

Monetized Productivity - Productivity is also measured in dollars, with each hour saved multiplied by a standard rate of $25.00

Project hours saved/productivity are calculated by each lean leader based estimated hours saved as a result of their process improvement project. To monetize productuvuty, a standard labor rate of $25 per hour is used. This data is maintained by the Lean Six Sigma Performance Administrator and is saved on the Z drive under Lean Six Sigma, Project Metrics, file name Project $$ 2014.xlsx.

Actual = FYTD productivity

Monetized Productivity = Hours saved per quarter*$25

HV = Annual target evenly divided into 4 quarters

LV = HV - 25%

Actual is Summed Fiscal YTD Hours Saved