| |  | 90% of City Plan Commission decisions consistent with Development Review Committee recommendations. Measure ID: 341495 |
| 923951
|
Mary Elliott
|
| JB | Jullianna Barron (DS- Development Services) |
|
 | 80% of City Council zoning decisions are consistent with Comprehensive Plan. Measure ID:328861 |
| 923963
|
Sevanne Steiner
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | Dollars invested in properties with historic designation.
Measure ID:328862 |
| 923965
|
Justin Newhart
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | | 328863
|
Chris Valtierra
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 328864
|
Cody Hughes
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 328865
|
Cody Hughes
|
| JB | Jullianna Barron (DS- Development Services) |
|
 | DS.2.1 Permitting and Inspections |
| | | Total # of plan reviews, revisions and consultations performed. Measure ID 328865 |
| 923937
|
Cody Hughes / Sonnie LaForce
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 98% of inspections are completed by the requested date. Measure ID:328863 |
| 923966
|
Cody Hughes / Sonnie LaForce
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 95% of initial commercial building plan reviews are completed within 7 working days. Measure ID:328864 |
| 923967
|
Cody Hughes / Sonnie LaForce
| |
| |  | Call abandonment rate of less than 10%. |
| 328866
|
ROCHELL THOMPSON
|
| JB | Jullianna Barron (DS- Development Services) |
|
 | Average call wait time less than 71 seconds. |
| 328867
|
ROCHELL THOMPSON
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 80% of calls are answered within 71 seconds. |
| 328868
|
ROCHELL THOMPSON
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 684747
|
| |
| | 684748
|
| |
| | DS.2.2 Development Support Services |
| | | Average call wait time. Measure ID:328867 |
| 923938
|
| |
| | Customer Service Satisfaction Rating |
| 923939
|
| |
| | Average in person wait time |
| 923940
|
| |
| | 923941
|
| |
| | 923942
|
| |
| | | | 90% of CFAs that had a Pre-Development Conference
Measure ID: 328869 |
| 923943
|
Ash Ibrahim
| |
| | CFAs processed and total valuation
Measure ID:546340 |
| 923944
|
Ash Ibrahim
| |
| | New CFA process projects completed (CFA, IPRC review, and Greensheet package) with City processing times within 97 days (% of completed projects completed within 97 days)
* Number days changed from 104 to 97 on 9/1/2019 due to HB3167 |
| 923945
|
Ash Ibrahim
| |
| | DS.3.2 Development Facilitation |
| | 550218
|
Ash Ibrahim
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 550219
|
Ash Ibrahim
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | 684757
|
Ash Ibrahim
| |
| | DS.3.2 Development Facilitation |
| | | Number of Facilitated Projects Measure ID: 550218 |
| 923946
|
Ash Ibrahim
| |
| | Overall satisfaction with the effectiveness of the PDC in delivering site specific information in an orderly and timely conscious manner |
| 923947
|
| |
| | Average building permitting review time for $1M+ projects Measure ID: 550219 |
| 923948
|
Ash Ibrahim
| |
| | Average time to issue building permits for projects that receive Economic Development incentives |
| 923949
|
Ash Ibrahim
| |
| | DS.3.3 Transportation Impact Fee Administration |
| | 550215
|
DJ Harrell
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | DS.3.3 Strategic Operations |
| | | 95% of residential transportation impact fee analysis are completed within 7 working days. Measure ID:550215 |
| 923950
|
Ash Ibrahim
| |
| | DS.4.1 Infrastructure Plan Review Center |
| | | Percent (%) of plan reviews completed within in 14 days |
| 923952
|
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | IPRC Review Fee Total Revenue (Actual Revenue) |
| 923953
|
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | Trend data - average number of review cycles to acceptance |
| 923954
|
| |
| | Trend data - Total Projects |
| 923955
|
| |
| | Trend data - Total Accepted Projects |
| 923956
|
| |
| | DS.4.2 Stormwater Development Services |
| | | Percent (%) of drainage reviews completed within in 10 business days |
| 923957
|
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | Percent (%) of floodplain reviews completed within in 15 business days (before CY2020, goal was one month) |
| 923958
|
Tyron Thompson
|
| JB | Jullianna Barron (DS- Development Services) |
|
| | Average customer survey rating out of 5 (for drainage reviews) |
| 923959
|
| |
| | Trend data - average number of drainage review cycles to acceptance |
| 923960
|
| |
| | Trend data - drainage review cycles |
| 923961
|
| |
| | 471506
|
Wade Goodman / Robin Stevens
| |
| | 471507
|
Wade Goodman / Robin Stevens
| |
| | DS.4.3 Transportation Development Review |
| | | Percentage of TIA Reviews completed within ten business days (1170250) |
| 1170250
|
Tyrone Thompson
| |