DASHBOARD: All Charts

DS- Development Services
Insufficient Progress
Add at least 750 residential units within designated mixed-use areas.
Add at least 750 residential units within designated mixed-use and urban residential areas.
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 4000.
End of interactive chart.
Not Defined
Total # of plan reviews, revisions and consultations performed. Measure ID 328865
Total # of plan reviews, revisions and consultations performed. Measure ID 328865
Chart
Line chart with 36 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 4000.
End of interactive chart.
Not Defined
Average call wait time. Measure ID:328867
Average call wait time. Measure ID:328867
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Lagging
# of Calls
Call abandonment rate of less than 10%.
# of Calls
Line chart with 2 lines.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 16000.
End of interactive chart.
Lagging
Call abandonment rate (FYTD)
Call abandonment rate of less than 10%.
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 20.
End of interactive chart.
Lagging
Call abandonment rate (YOY)
Call abandonment rate of less than 10%.
Call abandonment rate (YOY)
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 42.
End of interactive chart.
Not Defined
Customer Service Satisfaction Rating
Customer Service Satisfaction Rating
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Average in person wait time
Average in person wait time
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Average calls answered
Average calls answered
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Insufficient Progress
Call wait time (FYTD)
Average call wait time less than 71 seconds.
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 2000.
End of interactive chart.
Insufficient Progress
Call wait time (YOY)
Average call wait time less than 71 seconds.
Chart
Bar chart with 10 bars.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 2000.
End of interactive chart.
Not Defined
Trend Data: Call Volume
Trend Data: Call Volume
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Lagging
90% of CFAs that had a Pre-Development Conference Measure ID: 328869
90% of CFAs that had a Pre-Development Conference Measure ID: 328869
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Lagging
Total PDC
90% of CFAs that had a Pre-Development Conference Measure ID: 328869
Total CFA with PDCs
Line chart with 8 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 70 to 110.
End of interactive chart.
Insufficient Progress
CFAs processed and total valuation Measure ID:546340
CFAs processed and total valuation Measure ID:546340
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
On Target
New CFA process projects completed (CFA, IPRC review, and Greensheet package) with City processing times within 97 days (% of completed projects compl
New CFA process projects completed (CFA, IPRC review, and Greensheet package) with City processing times within 97 days (% of completed projects completed within 97 days) * Number days changed from 104 to 97 on 9/1/2019 due to HB3167
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 200.
End of interactive chart.
Insufficient Progress
% of calls answered within 3 mins (180 secs) (FYTD)
80% of calls are answered within 71 seconds.
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 80.
End of interactive chart.
Insufficient Progress
% of calls answered within 3 mins (180 secs) (YOY)
80% of calls are answered within 71 seconds.
Chart
Bar chart with 10 bars.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Insufficient Progress
Number of Facilitated Projects Measure ID: 550218
Number of Facilitated Projects Measure ID: 550218
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 160.
End of interactive chart.
Not Defined
Overall satisfaction with the effectiveness of the PDC in delivering site specific information in an orderly and timely conscious manner
Overall satisfaction with the effectiveness of the PDC in delivering site specific information in an orderly and timely conscious manner
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
On Target
Average building permitting review time for $1M+ projects Measure ID: 550219
Average building permitting review time for $1M+ projects Measure ID: 550219
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 60.
End of interactive chart.
On Target
Average time to issue building permits for projects that receive Economic Development incentives
Average time to issue building permits for projects that receive Economic Development incentives
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 150.
End of interactive chart.
On Target
95% of residential transportation impact fee analysis are completed within 7 working days. Measure ID:550215
95% of residential transportation impact fee analysis are completed within 7 working days. Measure ID:550215
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
On Target
90% of City Plan Commission decisions consistent with Development Review Committee recommendations.       Measure ID: 341495
90% of City Plan Commission decisions consistent with Development Review Committee recommendations.       Measure ID: 341495
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
On Target
Percent (%) of plan reviews completed within in 14 days
Percent (%) of plan reviews completed within in 14 days
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Insufficient Progress
IPRC Review Fee Total Revenue (Actual Revenue)
IPRC Review Fee Total Revenue (Actual Revenue)
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 200000.
End of interactive chart.
Not Defined
Trend data - average number of review cycles to acceptance
Trend data - average number of review cycles to acceptance
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Trend data - Total Projects
Trend data - Total Projects
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Trend data - Total Accepted Projects
Trend data - Total Accepted Projects
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
On Target
Percent (%) of drainage reviews completed within in 10 business days
Percent (%) of drainage reviews completed within in 10 business days
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
On Target
Percent (%) of floodplain reviews completed within in 15 business days (before CY2020, goal was one month)
Percent (%) of floodplain reviews completed within in 15 business days (before CY2020, goal was one month)
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Not Defined
Average customer survey rating out of 5 (for drainage reviews)
Average customer survey rating out of 5 (for drainage reviews)
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Trend data - average number of drainage review cycles to acceptance
Trend data - average number of drainage review cycles to acceptance
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Trend data - drainage review cycles
Trend data - drainage review cycles
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Percent (%) of TIA reviews completed within 10 business days
Percent (%) of TIA reviews completed within 10 business days
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Monitoring/No Info
80% of City Council zoning decisions are consistent with Comprehensive Plan. Measure ID:328861
80% of City Council zoning decisions are consistent with Comprehensive Plan. Measure ID:328861
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Not Defined
90% of City Plan Commission decisions consistent with the Development Review Committee recommendations. Measure ID:341495
90% of City Plan Commission decisions consistent with the Development Review Committee recommendations. Measure ID:341495
Chart
Bar chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 400.
End of interactive chart.
On Target
Dollars invested in properties with historic designation. Measure ID:328862
Dollars invested in properties with historic designation. Measure ID:328862
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 24000000.
End of interactive chart.
On Target
98% of inspections are completed by the requested date. Measure ID:328863
98% of inspections are completed by the requested date. Measure ID:328863
Chart
Line chart with 2 lines.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 6000 to 10800.
End of interactive chart.
Monitoring/No Info
95% of initial commercial building plan reviews are completed within 7 working days. Measure ID:328864
95% of initial commercial building plan reviews are completed within 7 working days. Measure ID:328864
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
On Target
Percentage of TIA Reviews completed within ten business days
Percentage of TIA Reviews completed within ten business days (1170250)
Chart
Combination chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Not Defined
% of permits issued by the requested date (FYTD)
98% of inspections are completed by the requested date.
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Not Defined
% of permits issued by the requested date (YOY)
98% of inspections are completed by the requested date.
Chart
Bar chart with 10 bars.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Not Defined
% of initial commercial building plan reviews completed within 7 working days (FYTD)
95% of initial commercial building plan reviews are completed within 7 working days.
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Not Defined
% of initial commercial building plan reviews completed within 7 working days (YOY)
95% of initial commercial building plan reviews are completed within 7 working days.
Chart
Bar chart with 4 bars.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Not Defined
Total #of plan reviews, revisions and consultations performed (FYTD)
(Tracking) Total # of plan reviews, revisions and consultations performed.
Chart
Bar chart with 3 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 3200.
End of interactive chart.
Not Defined
Total #of plan reviews, revisions and consultations performed (YOY)
(Tracking) Total # of plan reviews, revisions and consultations performed.
Chart
Bar chart with 10 bars.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 40000.
End of interactive chart.
Not Defined
Customer Satisfaction Survey average score > 3.3
Customer Satisfaction Survey average score > 4
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 6.
End of interactive chart.
Not Defined
Complete drainage reviews within 10 business days of being received 65% of the time
Complete drainage reviews within 10 business days of being received 70% of the time
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
Monitoring/No Info
95% of residential transportation impact fee analysis are completed within 7 working days.
95% of residential transportation impact fee analysis are completed within 7 working days.
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Lagging
Number of Facilitated Projects
Number of Facilitated Projects
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 160.
End of interactive chart.
Insufficient Progress
Average permitting review time for $1m+ projects
Average permitting review time for $1m+ projects
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 60.
End of interactive chart.
Not Defined
Customer Service Satisfaction Rating
Customer Service Satisfaction Rating
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
Not Defined
Trend Data: Call Volume
Trend Data: Call Volume
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: NaN to NaN.
End of interactive chart.
On Target
Average time to issues permits for Economic Development
Average time to issue permits for Economic Development
Chart
Combination chart with 4 data series.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 120.
End of interactive chart.